Settings

Updated 1 month ago by Leigh Hutchens

On the top right-hand corner of your screen, you will find the "Settings" drop-down menu.

It consists of four sections:

  • Account
  • Language
  • Help & feedback
  • Log out

Account

The first row in this section reads the logged-in user. The second line is the account you're currently logged in to. None of the rows in this section are clickable.

Language

Neo currently supports the following languages:

  • Chinese Simplified
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

To select the language of your choice, click the language displayed in the "Settings" drop-down menu and select the language of your choice in the pane that appears:

Help & feedback

  • Help: Clicking "Help" will have our Support center open in a new tab. That space allows you to track any support errands you may have registered, to view your profile and to access this user manual.
  • Send us feedback: Clicking this will allow you to share any feedback with us that you have about Neo. You also have the option to provide Net Promoter Score (NPS). This gives us valuable insight into our your needs, so we kindly ask you to take two extra seconds to provide this information. Thanks!
Receiving NPS from our users is very valuable for us, so we kindly ask you to take two extra seconds to provide this information. Thanks very much!

Log out

Click here to log out from Neo.


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