Error Message "Invalid Data" When Registering a New Fingerprint
This article relates to Classic.
If you get the error message "Invalid Data" when registering a new fingerprint it is because either the manager or employee badge number is incorrect.
- Make sure the badge number is correct.
- If the badge number is correct, make a change in the name of the employee's staff card and save the change, then open the staff card again and then restore it to the original name.
- Wait 2 minutes and try to register the fingerprint again.
- If the terminal still gives you the same error message after you have changed the name of the employee, try restarting the terminal.