Quinyx features overview

Updated 5 days ago by Daniel Sjögren

With Quinyx WFM you are able to tailor the functionality based on the needs of your organization and employees. Whether it's scheduling, getting data-driven insights, or simply engaging with your workforce.

Contact your Quinyx representative or the Customer Support team for more information about our features and pricing.

Features

Schedule

Quickly create fair and reliable schedules to match your business practices. Reduce risk and schedule from the big picture to individual employees, happier customers, happier business.

Staff portal
  • Quick overview of all employees' schedules and contact information
  • Quick access to absence requests and Qmail

Scheduling
  • Book, view, edit and manage schedules for your employees from a mobile device
  • Schedule faster by reusing your schedule templates
  • Get a warning when you schedule employees that may not be available according to contract or available hours
  • Easily create yearly schedules for all employees
  • Fill shifts based on employees’ skills
  • Set the schedule for your entire organization or individual departments with a simple click
  • Get complete control over your employees’ exact working hours with detailed schedules
  • Enable employees to swap and trade shifts
  • Remind employees to set their availability and lock availability setting periods to start scheduling
Task scheduling
  • Easily plan recurring tasks for your whole organization
  • Improve efficiency by creating workflows for your employees
  • Enable managers to track important daily tasks being completed

Absence management
  • Manage absence reports and absence requests
  • Automatically calculate absence rates and balances with Time Trackers
  • Configure business-specific rules for paid and unpaid absences

Time & Attendance

Experience fully integrated time reporting and time approval, allowing you to plan better and receive a flawless payroll. Your employees can even punch in and out directly using their mobile phone.

Time sheet
  • Quick overview of all employees' worked hours
  • Set up time reporting routines and settings to perfectly suit your organization
  • Approval of time - both for employees and managers
  • Real-time cost follow-up of actual staff cost
  • Advanced salary type calculation, including support for calculating overtime/additional time, UT, bank holiday compensation, manual compensation
  • Support for multiple time reporting alternatives
Compliance
  • Automatic compliance checks against company agreements, collective agreements and legislation
WebPunch
  • Web/tablet based time clocking terminal
  • Capture reasons for late/early starters in real-time
  • Important Qmail messages appear when clocking in
Geo location punching
  • Use Quinyx Mobile app to prevent employees punching in from outside the business location
  • Prevent buddy punching
Payroll export
  • Seamless payroll system support ensuring easily generated and accurate payroll files
  • Generation of payroll files to a large number of payroll systems, with more being added regularly

Demand Forecasting

Accurate and effective forecasting can mean the difference between turning a profit and making a loss. With AI-powered Demand Forecasting in Quinyx, you can create the most accurate future outlook yet. The perfect base to staff against and create schedules that follow.

Hyper local forecasting
  • Capture forecasts for different demand drivers like transactions, footfall, and revenue per location and department
  • Identify peak and dull periods on 15 minute, day, and week level
  • Industry-leading accuracy
  • Powered with more than 39 forecasting methods
  • Automatically pick the best forecasting method to get the best results
Event tracking
  • Log the impact of any event, holiday promotion to improve future forecasts
  • Automatically detect demand outliers and log causes
Labor standards
  • Find the optimal labor hours to staff against demand
  • Calculate the required headcount based on your labor standards

Labor Optimization

Unintentional over and understaffing are officially a thing of the past. With Labor Optimization in Quinyx, you only have to choose your business objectives, our technology does the rest. Make the automated schedules in minutes and minimize manual changes mid-operations.

Auto schedule
  • Automatically create shifts that cover demand based on your strategic goals, labor laws ,and business specific scheduling rules
  • Instantly build shifts for every department, role and skill set
  • Measure the impact of adding or removing a shift/overtime on costs and service levels
Auto assign
  • Automatically assign your employees to shifts based on scheduling rules, contracts, skills and availability
  • Adhere to as many employee preferences as possible to cater to your employees' needs
  • Get notifications when soft role violations occur
  • Review your costs and service levels
Compliance checking
  • Global compliance templates available
  • Labor laws automatically applied to each location
  • Notifications on violating labor laws
Break scheduling
  • Automatically schedule breaks based on your preference and labor rules
  • Optimize breaks to fit with demand and required headcount to avoid lost sales or compromised customer service
  • Optimal break distribution over the day to minimize labor costs

Strategic planning

Remove gut feel and make calculated decisions for multiple long-term strategies. With Quinyx's Strategic Planning you know exactly which future staffing issues will arise. Our technology does the heavy number crunching and will give you the total labor costs per region and location.

Labor budgeting
  • Know your current workload volumes and spending
  • Calculate labor budgets per region and location by automating the process
  • Get insights on the costs of hiring retraining and letting go of employees
Recruitment recommendations
  • Automatically detect gaps between your current employee pool and future staffing requirements
  • Get recommendations to hire, cross-train, outsource or reallocate resources across your business
  • Optimize your employee pool based on your optimal full-time to part-time employee ratio
Scenario planning
  • Compute, calculate and visualize multiple what-if scenarios
  • Get insights on the impact on future staffing levels per scenario

Advanced analytics

Get a 360 view on your workforce and business. This is your workforce like you've never seen it before. Empower your managers with the metrics that matter and make data-driven decisions to increase productivity, reduce employee absence, and control costs all with a few clicks.

Platform
  • Gain deep insights into your workforce needs and pain points
  • Easily visualize, compare and analyze workforce data and filter between districts, units, and locations
  • Save time creating reports and easily share across the business
  • Have the most up-to-date pre-integrated data and everything in one place
Optimization
  • Identify opportunities to optimize your workforce and business based on the following metrics:
    • Scheduled vs worked hours
    • Absence hours
    • Overtime and unsocial time hours
    • Shift type hours
    • Labor costs

Compliance
  • Get a list of scheduling compliance violations checked post-scheduling on the following levels:
    • Predefined labor laws
    • Company rules
    • Employee preferences

Engagement

Recognize, reward, and engage your staff. With a mix of full-time, part-time, and extra staff it is often difficult to engage your full workforce the way you want to. Quinyx offers industry-leading tools to help drive engagement among your employees, from real-time communications to company-wide surveys and recognition.

Mobile
  • Simplified communication between staff and managers
  • Communicate with colleagues via MyWorkmates
  • Easily send messages to your employees via sms, email or Qmail
Employee recognition
  • Use our badges system to allow employees and managers to instantly reward each other and promote their good behavior
  • Share and acknowledge the high performers in your company
  • See which badges have been received by whom and why
  • Comment and give feedback to encourage a positive company culture
Employee survey/Pulse
  • Quickly send surveys to your workforce
  • Receive feedback in the app from your workforce about their well-being and monitor improvement plans
  • Quickly gain insights with our 1-5 rating scale or smiley grading surveys
  • Increase employee engagement, satisfaction, and productivity by engaging with the workforce
  • Decrease employee turnover and recruitment and onboarding costs by listening to challenges and taking action
Qmail/News
  • Share and read news in the app to interact with your workforce
  • Write and read Qmails

Curious about what features and functionality is coming to Quinyx WFM in the future? Have a look at our Product Roadmap!


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