Why Does a Time Punch Generate 0 Punched Hours?
This article relates to Classic.
If you have a time punch that generates 0 punches hours, the box for "Count as punched hours" is probably unticked.
- Go to Time > Time
- Open up the Time card where the time punch generates 0 hours
- Double click on the shift
- Click on Advanced settings
- Tick the box "Count as punched hours"
The hours should now be counted as punched hours and will no longer generate 0 hours.