Version 0249
Updated
by
Leigh Hutchens
Release summary
Release date November 18th, 2026
Short on time and want a high-level summary?  🚀 Quinyx web app Version 0249 Announcement!
New functionality
New functionality requiring configuration updates
Updates and performance improvements
Bug fixes
Mobile app
Employee Hub Version 0249 New functionality
New functionality requiring configuration updates
Updates and performance improvements
Bug fixes
REST API / Web service updates
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Quinyx help and training have moved
Quinyx Knowledge Base
As of Wednesday 21st October, Quinyx product help has a new home. Introducing the Quinyx Knowledge Base at help.quinyx.com. It replaces HelpDocs as the official home of all Quinyx product documentation. Like HelpDocs, it's open to everyone, with no login needed. The one exception is Quinyx Academy for customer training, which has its own login (see below). Nothing changes in Quinyx itself, only where the help lives.
What's new
- Eddy AI. Ask a question in your own words and get a direct answer, with links to the articles it came from.
- Summaries and read-aloud. Get the key points quickly, or have an article read aloud.
- Feedback on every article. Tell us what's helpful and what's missing.
- Dark mode. Choose between light and dark themes to suit your workspace preference.
- Four languages. English, German, Dutch and Swedish. We're refining the translations based on your feedback.
What to do
- Update your bookmarks to help.quinyx.com
- Update HelpDocs links in any of your organization's Confluence pages, decks, guides, and other documentation by early November.
- Looking for an article you used in HelpDocs? HelpDocs links don't redirect to the matching article, but titles haven't changed, so search for the title in the Quinyx Knowledge Base.
What happens to HelpDocs?Â
HelpDocs will be phased out gradually over the coming months:
- Parallel updates through November: Both platforms will be maintained until late November. We’ll confirm the exact date HelpDocs content is frozen in upcoming release notes.
- Read-only access until 1 January 2027: HelpDocs will remain accessible for reference until early 2027, when it will be permanently retired.
- Recommendation: Start using and linking to the new Knowledge Base today to ensure a smooth transition.
Customer training has moved, too!Â
Customer training has also moved. Quinyx Academy replaces Attensi, our previous training platform, and is where customers enrolled in Quinyx training take their courses. It's separate from the Knowledge Base and needs a login.
Where to go: Access it at help.quinyx.com (Quinyx Academy has its own dedicated login).
- Password reset: All existing passwords have been reset; users will need to set a new password.
Learn more
- Welcome to the new Quinyx Knowledge Base: A tour of what's new and how to find your way around.
- Quick Quinyx Knowledge Base demo: A brief demo showing features and navigation.
- How to get good answers from Eddy AI: Tips for asking questions that get clear, accurate answers.
- Quinyx Academy first-time login guide: How to log in to Quinyx Academy for the first time.
Quinyx web app Version 0249
New functionality
None at this time.
New functionality requiring configuration updates
None at this time.
Updates and performance improvements
Easier date range selection in Schedule Automation and Forecast
What’s new
The time range picker on the Schedule Automation page and on the Create Forecast page has been updated. You can now select the start and end of the range in one step, instead of choosing each date separately.
Clearer messages when a Time Tracker hard stop blocks an absence
When an absence is blocked by a Time Tracker hard stop (“Display warnings” with minimum and maximum values), managers now see a message that says why it was blocked.
What’s changed
- Below the minimum: “{Time Tracker} Time Tracker balance is below the minimum.”
- Above the maximum: “{Time Tracker} Time Tracker balance is above the maximum.”
- Not available yet: “{Time Tracker} Time Tracker is not available yet.”
- Periodised Time Trackers: The year in the message is now the year that actually breached the limit. Before, it could name a later year.
Why it matters
Previously, the message always said the balance was “lower than that needed,” even when the balance was above the maximum. This made some blocks look like errors and led to unnecessary support questions. Whether an absence is blocked or allowed has not changed. Only the explanation is clearer.
Bug fixes
- None at this time.
New HelpDocs content
- None at this time.
Mobile apps
đź“Ł Coming soon: the new Manager Workspace đź“Ł
We’re excited to share that we’ve been rebuilding the manager experience in the Quinyx mobile app, and it launches on 8th December. Here’s what to expect in the first release:
- A refreshed look: a cleaner design that’s easier to navigate.
- More ways to handle requests: more options when you approve your employees’ absence requests and shift bookings.
- Focused request lists: filter pending requests by unit and section.
- A new foundation: built to support more manager features in future releases.
Employee Hub web app Version 0249
New functionality
Support for sending audits to auditors
What’s new
Audits in Employee Hub now supports a dedicated auditor flow. In addition to sending an audit directly to stores for self-completion, you can now assign designated auditors to perform audits on behalf of stores.
Sending an audit to auditors
When initiating an audit, you can now choose Auditor(s) as your distribution method. You select which auditors are responsible and which stores each of them should audit. The audited stores don't receive the audit and can't see it while it is being performed – only the assigned auditor does.
When selecting auditors, you choose from users within your oversight who have Audit access. You can filter by role and search to find the right people quickly. If you select a whole area, all stores underneath are included in that auditor's scope automatically. Each store can only be assigned to one auditor, and an auditor can also be assigned to audit their own store.
Performing an audit as an auditor
Auditors access their assigned stores through the multi-store breakdown view. From there, they click into each store and complete the audit on its behalf. Each store is completed independently, so an auditor can work through multiple stores at their own pace.
In the auditor flow, the breakdown view additionally shows which auditor is responsible for each store. If you are the assigned auditor, you will see only the stores you are expected to audit, along with an overview confirming these are the stores assigned to you. However, if you are the Audit initiator / Audit initiator peers and get assigned as an auditor, you still have visibility to all other auditors’ progress in the audit, but you can only complete the stores you were assigned to audit as an auditor. You can click into any of your stores and perform the audit on its behalf directly from this view.
Results and PDF download
When using the auditor flow, audit results are not shared with the audited store automatically – the store only receives any follow-up tasks created from the audit. To share the results, open the store from the breakdown view and download its results as a PDF. The PDF includes the store's total score, the score per section and all answers question by question, and can be shared with the store or anyone else who needs it.
Chat
Every store's audit in the auditor flow has its own contextual chat. The assigned auditor and the initiator can use it to discuss findings and coordinate. If an auditor creates and performs the audit themselves, the chat works as a personal space for notes throughout the audit.
Notifications
Auditors receive a notification when they are assigned to perform an audit on a set of stores.
Comments per questions
You can now add a comment field to individual questions in an audit template, so the person performing the audit can add context to an answer – for example, explaining what was wrong and what the store needs to fix. The comment field is off by default and can be turned on per question, or for all questions in a section at once (you can still switch it off on individual questions). It's available on all question types except short answer and paragraph, and is optional to fill in.
Comments work in both the self-audit flow and the auditor flow, and are shown next to each answer in the audit results for anyone who can view the completed audit.
New functionality requiring configuration updates
None at this time.
Updates and performance improvements
- None at this time.
Bug fixes
- Resolved an issue with Qmail notifications being sent to former employees.
- Resolved an issue where archived stories weren’t visible to recipients when the “By group type” distribution method was used in defining the audience of a story.
New HelpDocs content
REST API / Web service updates
None at this time.
