Logic - shift offer notifications to managers
Updated
by
Leigh Hutchens
In Version 0209, we updated the logic for which managers receive notifications for approved or denied shift offers. We have replicated the same logic used for other shift requests, as outlined in the shift booking notifications logic article.
In summary, the new logic works as follows:
- Managers who receive notifications for shift offers are determined by their write access to the Schedule permission and their role in the unit hierarchy.
- Notifications are sent to managers above the employee's highest role in the unit/section where the shift is located.
- The logic searches upwards in the hierarchy until a manager with the appropriate role is found. If there are multiple managers with the same role in a group, all will receive the notification.
- The logic does not follow the Reports to setting but ensures managers in the relevant unit/section receive the notification.
- If an employee has roles in multiple units, the logic applies to the unit/section where the shift is located. Managers without the schedule permission access will not receive notifications.
