Audit logs - Shift offers

Updated by Leigh Hutchens

The Shift offers audit lot provides more information and a bigger picture for managers to understand if some of the shift changes are actually coming from connected shift offers. 

Since shift offers are configurable functionality, these logs will only be visible if you have this functionality turned on in your customer-level settings.

Searching for shift offer audit logs inside the Adjust view panel follows the same logic as described in the Audit logs (current) article with the following additions:

  • We've added a new “Item type” called “Shift offer”.

Navigating the logs search results in our audit logs table follows the same logic as described in the Audit logs (current) article with the following adjustments:

  • “Shift offer” is a separate item, meaning it will have its own separate row inside the audit logs table.
  • Inside the “Timestamp” column, we display the date and time when a given action in Quinyx was carried out.
  • Inside the “Groups affected” column, we display the units and sections that were affected by the action in question.
  • Inside the “Item type” column, we display a new item type named “Shift offer”.
  • Inside the “Item” column, we are showing the details of the shift for which the shift offer was created. Shift details include [Start date] [Start time] [End time] [Shift type name].
  • Inside the “Action” column, we display actions taken on a shift offer, which fall into the following types: create, approve, deny, and delete.
  • Inside the “Action made by” column, we display who has carried out the action in question.
  • Inside the “Action made for” column, we display who was affected by the action in question.
  • The shift offer item has additional properties assigned, and for that reason, you can expand the sub-table on the action to see more details about:
    • Any comment that was added by the manager when the shift offer was created. 
    • This property is available only for the create action row.
  • Shift offers as an item don’t have their own history trail, but the actions over shift offers will be visualized inside the connected shift history trail.

Shift offer action made by origin

Similar to other items, you can also see the origin associated with the shift offer item. 

Origin provides additional insight into where the action reviewed took place. As highlighted in the image below, the origin information is located in smaller text below the main value in the Action made by column of the view.

The table below contains an exhaustive list of the various origin values you may encounter as you browse your log search results and the cases in which the values will display. The logic in the origin naming aims to support you in resolving disputes or issues concerning workforce planning and attendance and is as follows: 

  • In most cases, it reflects the Quinyx “platform” where the action got triggered, such as the Manager portal, Mobile, Webpunch, or Integration. 
  • However, suppose the action has been triggered by a specific feature that has cascading effects on other parts of Quinyx, such as deleting or reassigning the shift; this will display as the origin instead.

Action

Origin

Cases

Creation

Via Manager portal

When a manager creates a shift offer in the Manager portal.

Deletion

Via Manager portal

When a manager deletes a shift offer in the Manager portal.

Deletion

Due to automatic deletion

When Quinyx as a system deletes automatically an offer that hasn’t been handled by an employee and the shift has already started.

Deletion

Due to shift offer approval

When the shift is offered to multiple employees and it's approved by one, all other offers made to other employees will be deleted. 

Approve

Via Mobile

When an employee approves a shift offer in Mobile.

Deny

Via Mobile

When an employee denies a shift offer in Mobile.

You will only be able to access log data starting from the date the logging was released. For instance, since shift offer logs are released in Version 0204 which is on February 5, 2025, the current logs do not hold shift offer log data for any dates prior to February 5, 2025.


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