Version 0130

Updated by Daniel Sjögren

Release date March 23, 2022

New functionality

Availability - Mobile applications

Mobile apps

We have implemented the possibility for our users to see, create, edit, and delete their own availability hours in our mobile apps. For the mobile apps, the permission for availability is turned off by default and needs to be turned on under Mobile and staff portal permissions in web.quinyx.com. You can find information about the availability functionality here.

The new availability functionality is not the same as the availability that is set in the agreements page which is the contract availability.

Availability - Web application

In this release, we are including the first part of our new feature for managing availability!

Availability is a way for mobile app users to let their managers know when they are available to work. It is also possible for managers to add/edit/delete availability, assign a shift via the availability into a shift, send out reminders about submitting availability, view availability metrics, and use availability as a factor in auto schedule/auto assign. Read more about how Availability within Auto Assign works here and Availability within Auto Schedule here.

Availability within Auto Schedule and Auto Assign will only be available on March 31, 2022

For this first part you will, in the web application, be able to view availability submitted by employees (read more about how they can do that here), assign a shift via the availability, control the permissions for the availability feature and configure minimum required availability hours per week (that will be visible in the mobile app for the employees). In future releases, more features related to availability will be added, so stay tuned!

The availability functionality is more user friendly and supports more use cases than our current function "Notice of interest" so we recommend all our users to switch to availability as soon as possible. One function that availability will support is converting an availability entity in to a shift in the schedule view in web. We also support sections with availability and multi-selection of both units & sections when creating availability as a user.
Permissions

By default, the permission for availability will be set to No access for everyone. If you want to use this feature, go into Account settings > Role management where you will find a new permission called Availability:

Here you can decide if the selected role should have no access (default), read access, or write access:

  • No access: Nothing related to availability will be visible in the application.
  • Read access: Managers will be able to see all information related to availability.
  • Write access: Managers will be able to add, edit, and delete everything related to availability.
Note that in this first version we do not support add, edit, and delete. This will be included in a future release.
View availability

After the employees have submitted availability, the availability will display as new schedule items inside the schedule view. You will see the start and end time of the submitted availability, and when you click on an availability, you will be able to see details such as section, unit, and comment:

Turn availability into a shift

When you click on an availability item, you will see a detailed view with a button called Add shift:

If you click Add shift, the regular add shift panel will open, and you can easily add a shift that matches the employee's submitted availability:

Once the shift is created, it displays in the schedule view, and you will still be able to see the availability:

Note that options to exclude or include availability in the schedule view will be added to our filters in one of the future releases.
Minimum required availability hours per week

In agreement templates and personal agreements a new field is added that is called minimum required availability hours per week. The field is placed under the section called working hours and periods.

When you have set a number in that field it will be visible for the employees in the mobile app when they add availability. If they haven’t added availability hours that matches the number set on the agreement they will be notified by a red number and text in the bottom of the screen.

PDF Form Configuration

With this release, we've added support to manage PDF form configurations.

Add, edit, delete

Under Account Settings > Forms > PDF Forms, you can directly upload and manage existing PDF forms in Quinyx:

The maximum file size for a PDF form is 20 MB.

Updates and performance improvements

Scheduled headcount considered by Schedule filters

As of this release, any applied schedule filters will be considered in the Scheduled headcount variable, just like for other variables. In the chart mode of the statistics, you can expect the filtering to take place on the resolution you’ve defined (which can be any time between 5 to 60 minutes). 

Note that the above-mentioned variable is only visible in Schedule in the first place if, in Account settings > Statistics > Variable settings, it has been added to a display group and that display group has been set to be visible in the schedule. 

Punch is missing warning moved to Schedule filters’ Shifts > Warnings

As of this release, we’re moving the Punch is missing warning. This warning is only visible if the checkbox in Account settings > Agreements > Warnings >Time missing for a shift is ticked. Before this release, you filtered on this warning in Schedule using the field Punch > Warnings. From now on, you will filter on it using the Shifts > Warnings filters. The reason for this change is partly technical - meaning that long-term, a solution where this warning is selected through this field instead will reduce the risk of bugs and other maintenance issues - but the reason is also conceptual; this warning does apply to shifts, since it only displays if there is a shift (with end time in the past) that doesn’t have a punch.

Note that for all of your saved views using that selection, we’re updating them to reflect this change so that you can continue using those saved views without needing to change anything due to the change we made in this release.

Bug fixes

  • Resolved an issue that produced an error message when Actual salary cost, Expected salary cost, or Expected salary cost (business day) were selected in Schedule Statistics. 
  • Resolved an issue that displayed the incorrect data for the Worked hours excluding absence variable in Schedule Statistics when filtering on shift type.
  • Resolved an issue that produced the error message Action could not be performed as data within the selected period has been transferred to payroll although no punches existed during that period. 
  • Resolved an issue that caused tasks on unassigned shifts to disappear when adding an absence using an absence schedule. 
  • Resolved an issue that produced the warning Employee’s nominal hours for the schedule period have been exceeded when no hours were exceeded.
  • Resolved performance issues in Statistics services.
  • Resolved an issue where the Payroll report did not show start and end date + time for assigned shifts.
  • Resolved an issue with the Punched Hours report where manual salary types was not visible despite generated salary types box being ticked.
  • Resolved an issue with Account Settings, Mobile and staff portal permissions, change of access right is reverted to old value when saving.
  • Resolved an issue with the Schedule period report where it showed incorrect nominal hours (in some specific cases).
  • Resolved an issue with the Schedule report where shift type colors were missing.
  • Resolved a bug related to how the input time tracker field behaves when adding a negative value in combination with 0.

New HelpDocs articles

REST API/Web services updates

When using call api.quinyx.com/v2/forecasts/static-rules, results will now be paginated. Each page will return 20 results by default, however users can change the number returned per page. The first set of results returned will be from page one. Headers can be used to navigate through different pages. Please see swagger for more details.

SOAP API / Webservice updates

Endpoints being deprecated and removed

No endpoints currently deprecated and planned for removal.

Click here to view the new Quinyx WFM Web Service documentation. You can find even more web services info here.
We encourage all our customers to make use of our APIs to maintain data and make sure that information is up to date. To ensure scalability of our APIs while growing our customer and user base, we have decided to add restrictions on usage of our SOAP APIs. These restrictions will be enforced programmatically and means that we will enforce a limit on concurrent calls per customer to 10. You should expect response code 429 if you happen to exceed this limit and you are recommended to implement a backoff retry mechanism to handle the limit. Note that the limit applies to SOAP only. When moving from SOAP to Rest over the following years, any limits will be built into the API. Please make sure to forward this information to the party within your company responsible for integrations.

Product Innovation Keynote

Deeper Insights & Better Decisions: Get an Exclusive Look at Our Newest Solution!

Presented by Sammy Walton, Head of Product Evangelism at Quinyx

March 30th 2022, 3PM BST | 4PM CEST | 9PM US EST | 6AM US PST

Topics during the 30 minute keynote

  • Why now more than ever, data is necessary to understand your workforce and business
  • How we’re taking the next step in our mission to provide an AI-driven all-in-one workforce management platform
  • Why this new solution is the data game-changer you need to optimize and engage your workforce and stay compliant
  • New and upcoming functionalities that give you a full 360˚ view of all of your metrics to allow you to make data driven decisions

Seats are limited, so if you want to be one of the first to see what this is all about, sign up now!

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