Version 0137

Updated by Leigh Hutchens

Release date June 29, 2022

Training material

We’ve created new training videos that are available in HelpDocs. The videos cover:

  • Configuration & Settings
  • Schedule & Time Management
Click here to view Quinyx WFM training videos.

New functionality

Possibility to run the AI Demand Forecasting directly from Quinyx instead of from our AI Optimization (Pythia) user interface

We have added an option in the Forecast tab where users can manually run the AI Demand Forecast directly from Quinyx instead of having to visit the AI Optimization (Pythia) pages separately to run the Demand Forecasting for a specific period.

Additionally, information will be provided when your algorithm runs have started and whether they have successfully completed. This needs to be activated by Quinyx and will only be enabled for customers who have purchased the AI Demand Forecasting module.

Deriving Auto Schedule and Auto Assign runIDs per algorithm run

We have added an option to derive specific algorithm runID:s for the Auto Schedule and Auto Assign runs. The runIDs are important for Quinyx support to be able to troubleshoot issues within the specific algorithm runs. Whenever you have an issue with the Auto Schedule or Auto Assign results and you share the specific issue with Quinyx support, also include this runID in your support message such that we easier can find the issue you describe. The runID can be derived by selecting the timeframe and copying the runID from the side panel.

Updates and performance improvements

  • We changed the style of some schedule items icons. This will allow for a better overview when looking at the Schedule view for longer time periods, especially when a schedule item has more than one icon. 
  • Also, for better visual consistency schedule items now have the same font style and size.
  • The punched hours report will for employees with less than 5 workdays per week defined on their agreement/agreement template not show data in the following columns: Nominal, Diff+, Diff- and Diff Nominal.
    In the Nominal column it will show “-” and Diff+, Diff- and Diff Nominal will be empty.

Bug fixes

  • Resolved an issue where the Payroll report from Analytics didn't retrieve transactions of terminated employees with payroll items.
  • Resolved an issue where time punches connected to tasks that crossed business daybreak appeared on two dates.
  • Resolved an issue where time punches were generated twice on the current and following day of a shift in the weekly and monthly Schedule view.
  • Resolved an issue related to daybreak and salary calculation for leave (karens).

New HelpDocs articles

SOAP API / Webservice updates

New validations for wsdlUpdateEmployees

When creating or updating an employee through the SOAP API, validation is added for non supported characters in the following places : givenName, familyName, staffCat, address1, address2, zip, city, country, locale, loginId, cardNo, info, legalGuardianName.

If you try to update one or more of these settings including characters   [(\|\]\/~+@!%^&*={};:?><')] you will receive a validation error.

For the phoneNo, cellPhone, nextPhone only possible characters are space numbers 0-9, dot ., plus +, dashes - and /

Endpoints being deprecated and removed

No endpoints are currently deprecated and planned for removal.

Click here to view the new Quinyx WFM Web Service documentation. You can find even more web services info here.
We encourage all of our customers to make use of our APIs to maintain data and to make sure that information is up-to-date. To ensure the scalability of our APIs while growing our customer and user base, we've decided to add restrictions on the usage of our SOAP APIs. These restrictions will be enforced programmatically, which means that we will enforce a limit on concurrent calls per customer to 10. You should expect response code 429 if you happen to exceed this limit, and you are recommended to implement a backoff retry mechanism to handle the limit. Note that the limit applies to SOAP only. When moving from SOAP to Rest over the coming years, any limits will be built into the API. 

Please make sure to forward this information to the party within your company responsible for integrations.

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