Quinyx licences FAQ
Updated
by
Daniel Sjögren
The purpose of this article is to help answer some of the most frequently asked questions related to licenses in Quinyx.
Q: How are licenses used (e.g what are licenses)?
A: In Quinyx, licenses are used to determine the no. of users or units a customer can add into their Quinyx setup. Licenses are either unit-based or user-based. A customer can purchase and is charged by the number of users or “licensees” from their end who have regular access to our system.
Example: If you're using user-based licenses and currently have 100 active licenses that are all in use (100 active employees), then when you create a new employee, you will receive an error message that you have exceeded your no. of licenses. However, you would still have the option to create as many units as you want. Read more about license management here.
Q: How can I see how many licenses I currently have?
A: You can see your current no. of licenses in: Account settings > Advanced settings > License management.
Q: How can I order additional licenses?
A: You can order additional licenses via the Support portal. For more information, read here.
Q: What happens with a license (user-based) if I set someone to passive & inactive?
A: If you change the status of a user to passive/inactive then that license will be freed up, and available to be used again.
