Quinyx licences FAQ

Updated by Daniel Sjögren

The purpose of this article is to help answer some of the most frequently asked questions related to licenses in Quinyx.

Q: How are licenses used (e.g what are licenses)?

A: In Quinyx, licenses are used to determine the no. of users or units a customer can add into their Quinyx setup. Licenses are either unit-based or user-based. A customer can purchase and is charged by the number of users or “licensees” from their end who have regular access to our system.

Example: You're using user-based licenses and currently have 100 active licenses that are all in use (100 active employees). If you are trying to create a new employee, you will receive an error message that you have exceeded your no. of licenses. However, you would still have the option to create as many units as you want.

Q: How can I see how many licenses I currently have?

A: It's currently not possible to see the no. of licenses your organization has from the Quinyx platform, but it's something we are looking into, so stay tuned! In the meantime, please contact your Quinyx representative, or the Support.

Q: How can I order additional licenses?

A: You can order additional licenses via the Support portal. For more information, read here.

Q: What happens with a license (user-based) if I set someone to passive & inactive?

A: If you change the status of a user to passive/inactive then that license will be freed up, and available to be used again.

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