Can I set different access to the mobile app and the staff portal?
Q: Is it possible to disable access to the mobile app?
A: In order to disable access to the mobile app you would need to disable all Mobile app and staff portal permission access rights for that staff category.
Is it possible to prevent certain users from logging in to the mobile app?
A: It is possible to prevent certain users from logging in to the mobile app. This can be done by manually locking their account. To do this, you need to go to the "Status" section in People details, tick the checkbox for locked, and save the People details page. The padlock icon will appear, and the user can no longer log in. You can find more details on how to do this here.
Is it possible to prevent certain users from logging in to the mobile app, but still allow them to access the staff portal?
A: No, by disabling access to the mobile app, you will also disable access to the staff portal. This is because the access rights in their current form are connected.