Mobile - Shift approval requests
Updated
by
Victor Jespersen
Overview
Shift approval requests let you offer an extra shift to an employee and get their confirmation before adding it to their schedule. The shift is only assigned once the employee accepts.
This is useful for offering additional hours without making changes to the schedule that the employee hasn't agreed to.
Before you begin
- You need to be a manager who has access to the schedule view in Quinyx.
- Shift approval requests are configured in your account settings. If you don't see this option, contact your superuser.
How to send a shift approval request
Shift approval requests are sent from the schedule view in web.quinyx.com.
For full instructions on sending a shift approval request, see: Offer additional shifts to employees.
What the employee receives
Once you send a shift approval request, the employee is notified in the Quinyx mobile app. They receive:
- A push notification on their phone
- A Qmail message in the app
- Dashboard prompt in the mobile app to either Accept or Decline the offer
To see the employee workflow of this feature, click here.
What happens next
- After the employee responds, you'll be able to see whether they accepted or declined through a Qmail notification.
- If the offer is accepted by the employee, the shift will be automatically assigned to the offered employee and will also be visible as the employee's shift in the schedule view.
- If the offer is declined by the employee, the shift will remain as an unassigned shift in the schedule view, and you will have to send a shift offer to another employee.
