Automated translations
Updated
by
Victor Jespersen
Background:
With our function "Automated translations" in the Frontline Portal we have the capability to translate free text field content in Stories/Tasks/Forms so that the users that are the recipients of the Task/Story/Form are able to see the content in their chosen language in the Frontline Portal. This use case can help customers that:
- Have the need to share urgent Task/Story/Form from a central, for example English-speaking HQ to a user group of employees across numerous geographies speaking several different languages
- Feels that manual translation of Task/Story/Form is too slow and time consuming for the required turnaround of the Task/Story/Form and manual & ad hoc translations takes a long time.
To access Automated translations, you must have the "Automated translations" module activated for your organization. Please contact your account representative about this. You can also register your interest here. Automated translations is only available in our Frontline Portal in the All-in-one platform (AIO).
Our solution:
As a manager / content creator:
- As a manager that is creating a Task/Story/Form in the Frontline Portal I am able to enable “automatic translations” for a specific Task/Story/Form. Once i have activated "Automated translations" for the Task/Story/Form I can choose which languages I want the text in the Task/Story/Form to be translated into. You can choose to translate it in to all the languages we support in the Frontline Portal. Once the Task/Story/Form is sent/distributed or updated after being sent/distributed our AI tool will translate the free text fields content in to the chosen languages. The fields and functions that can be translated are the following:
- Tasks - title, description, notes, questions ("Short answer" with a predefined correct answer will not be translated)
- Stories - title, description
- Forms - title, questions)
As a user receiving and reading the Task/Story/Form:
- The user receiving and looking at a Task/Story/Form will see the free text of that Task/Story/Form that has had a automated translation in the language they have chosen in the Frontline Portal or their mobile app. The user also has the possibility to switch between the translated text and the original text.
