Employee email is not unique

Updated by Daniel Sjögren

As of Version 0186, we removed the requirement that emails must be unique across customers. This means that multiple user accounts can now share the same email address. However, within a single customer, Quinyx still enforces email uniqueness.

If your employees use SSO for login

  • Employees logging in via Single Sign-On (SSO) can access multiple customer accounts in Quinyx, provided their Identity Provider (IdP) is correctly configured.
  • No additional verification is required beyond what is set up in the IdP.

If your employees use email for login

  • Users with only one account linked to their email will not experience any changes.
  • If a user’s email is associated with multiple Quinyx accounts, they will receive a verification message upon login.
  • A verification email will be sent containing a link that the user must click to confirm their identity.
  • Once verified, the user will see a list of customer accounts linked to their email and must select one to proceed.

For bullit number 3 could we have a screenshot of what the e-mail look like? For bullit number 4 could we have a screenshot of what it looks like when an employee has more employers using Quinyx?

As of Version 0186, we removed the requirement that emails must be unique across customers. This means that several user accounts can have the same email address. Within a customer, Quinyx still enforces uniqueness.

  • All different login options/providers support this, which means that customers using SSO via configuration in their Identity provider can give access to multiple customer accounts in Quinyx.
  • Users with only one account connected to the email will not notice any changes.
  • If a user logs in with an email connected to more than one user account, a verification message will be presented, and an email with a verification link will be sent to the user.
  • When the email address is verified, a list of the customer accounts will be displayed. The user can only select one customer account at a time. 

Use case

Sarah works for two different companies that both use Quinyx for workforce management. She can use the same email address to log into both accounts. When she logs in, Quinyx prompts her to verify her email and then allows her to select which company's account she wants to access. This makes it easier for Sarah to manage her work with both employers using a single email address.


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