Roles and access rights FAQ
- Q: What is the purpose of inherited group members and them being visible in all underlying units?
- Q: I can't login to Quinyx, what's wrong?
- Q: What does the role None mean?
- Q: How do I share a staff member to several units?
- Q: What is the difference between staff category and role?
- Q: Can I manage roles via the API/integrations?
Q: What is the purpose of inherited group members and them being visible in all underlying units?
A: The purpose of inherited members is to give the person access to everything below where he/she is added. So if a person is added as for example a District Manager on a District he/she will be an inherited member of all units and sections below that. The District Manager role will be inherited down so that he/she have the same access on all groups. In order for a user with a manager role to be visible in the schedule and be scheduled, they also need an employee role.
Q: I can't login to Quinyx, what's wrong?
A: Have a superuser colleague ensure that you have the correct role and an active user.
Q: What does the role None mean?
A: It can mean that the user has no role in the unit you're currently viewing, but rather on a section, for example.
Q: How do I share a staff member to several units?
A: Sharing is done from Roles overview, which you will reach by clicking the role name next to the employee details in People.

Q: What is the difference between staff category and role?
A: Staff category is a legacy concept for access rights for the mobile app employee access.

Role is the concept for managing permissions for mostly managers.

Q: Can I manage roles via the API/integrations?
A: You can get roles, but cannot create or update roles via the API. To create or update roles, you need to go to Account settings > Access rights > Role management while logged into the admin portal of the Web app.
To return the current roles, you can use GetNeoRoles.