Why does a Time Tracker balance change without transactions?

Updated 4 months ago by Daniel Sjögren

If a Time Tracker changes suddenly, it’s usually due to schedule items existing in previous time periods which have not yet been transferred to payroll.

A Time Tracker will count the last updated period and 60 days backward in time, counting from today's date. This means that if you have any items within the past 60 days from the current day (or the day currently displayed in the time card) which have not been transferred to payroll your Time Tracker will display the wrong amount of hours.

To resolve this, please make sure to do a definitive transfer to payroll in order to update. Afterward, your Time Trackers should display the correct amount of hours. 

To be clear, a definitive transfer to payroll, also sometimes referred to as a hard lock of the Schedule and is not the same thing as locking your schedule from the Schedule view. Simply locking your schedule will only prevent changes from being made to shifts and punches, but will still affect the Time Tracker balance.

Example

Vacation days count all days from the actual day and back in the time if the salary period is hard locked (otherwise up to 60 days) and even take into account up to 30 days forward.


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