Version 387

Updated by Leigh Hutchens

Release date November 4, 2020

Important information about outgoing email sender

We'll remove the option for using User's email address. This is to ensure that employees receive emails and to be compliant with modern email systems.

We're doing this for multiple reasons, but mainly because of the feedback we've gotten from users that their employees have not received emails. When we investigated this, we found that in almost all of these cases it was the result of the user's email provider marking the message/messages as spam in their filters even before reaching the recipient.

This change will take effect in the 388 release, planned for November 18, 2020. Your company won't have to do anything in regards of configuration within the system.

Updates and performance improvements

None at this time.

Bug fixes

  • wsdlGetUnit returns publishedTo "1970-01-01" for new units that have never had a published to date defined.
  • Correction to setting salary type to not be generated together with another salary type not working properly after a break in the schedule.

API / Web service updates

  • WsdlUpdateSections - A new endpoint available for creating and updating sections
  • wsdlUpdateDistricts - A new endpoint available for creating and updating Districts
  • wsdlGetUnitsAPIKeyV2 - A new version that returns also Company no, districtGroupId, districtExtGroupId and publishedTo
  • wsdlGetSections - Now returns extSectionId, extGroupId (if configured) in the response
  • wsdlGetDistricts - Now returns Neo groupId, extGroupId (if configured) in the response
  • Correction to wsdl definition on wsdlFindEmployees (emailList)

The following SOAP API endpoints will be discontinued and removed from Quinyx WFM mid January 2021 (planned for 2021-01-13)

  • 7.3 wsdlGetUserDefinedFields
  • 7.4 wsdlUpdateUserDefinedFields
  • 7.5 wsdlGetUserDefinedFieldValues
  • 7.6 wsdlUpdateUserDefinedValues
  • 7.7 wsdlGetUserDefinedShifts
  • 7.8 wsdlUpdateUserDefinedShifts
  • 5.2 wsdlUpdateCrmCustomers
  • 5.4 wsdlUpdateCrmRoles
  • 5.5 wsdlUpdateCrmOrders
  • 5.6 wsdlGetCrmDecisions

The following SOAP API endpoints will be discontinued and removed from Quinyx WFM August 2021.They are already now replaced with REST API endpoints for Neo Forecast. Read more about Neo Forecast and the improved functionality here and about the new REST APIs here

  • 6.2 wsdlGetForecasts
  • 6.3 wsdlUpdateForecasts
  • 6.6 wsdlUpdateForecastV2
  • 6.8 wsdlUpdateForecastsV3
  • 6.4 wsdlGetSalesData
  • 6.9 wsdlGetSalesDataV2
  • 6.7 wsdlGetOptimalStaffing
Click here to view the new Quinyx WFM Web Service documentation. You can find even more web services info here.
We encourage all our customers to make use of our APIs to maintain data and make sure that information is up to date. To ensure scalability of our APIs while growing our customer and user base, we have decided to add restrictions on usage of our SOAP APIs. These restrictions will be enforced programmatically and means that we will enforce a limit on concurrent calls per customer to 10. You should expect response code 429 if you happen to exceed this limit and you are recommended to implement a backoff-retry mechanism to handle the limit. We will start by introducing the limit at a higher level which will not affect any customers’ usage on RC for testing purposes within the next month and on Production January 14th. The limit of 10 concurrent calls will be introduced on RC January 21st and on Production February 10th.Note that the limit applies to SOAP only. When moving from SOAP to Rest over the following years, any limits will be built into the API. Please make sure to forward this information to the party within your company responsible for integrations.

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