Transfer to payroll FAQ
Q: Is it possible to revert a payroll file if I've transferred it.
Q: What happens if a payroll file has the status "processing" and nothing happens.
A: Sometimes, it just takes a while to process a payroll file. The payroll file will fail if it hasn't been processed within 4 hours. Read more here.
Q: Sometimes, an employee is moved from one unit to another during a salary period. How does this logic work?
A: The short answer is it depends. It depends on what settings are done in the Transfer to Payroll (TTP) dialogue as well as whether the actual payroll file might have some logic inside it. So, it depends on what unit they had items on it, what those items were, whether those items are all to be transferred to payroll, AND the possible logic in the connected payroll file.
Q: Which employees are picked into the salary file when selecting a unit?
A: The standard functionality when transferring to payroll is that it will look at the home unit of the employee. Read more here.
Q: Is it possible to exclude a salary type from being transferred to payroll by default?
A: If you wish to exclude a certain salary type from being transferred to payroll, you can set it not to be transferred on the settings of the agreement template(s) connected to your employee's agreements.
Example: On Unit A some employees shouldn't receive salary type X, but on unit B they should, along with all other settings of the agreement template. In this case you could duplicate the agreement template to maintain all other settings, and disable transfer to payroll on the specific salary types that shouldn't be included.
Afterward, you simply make sure that the employees who shouldn't receive salary type X are connected to the agreement template where the salary types have been disabled.