Transfer to payroll FAQ

Updated 2 months ago by Leigh Hutchens

Q: Is it possible to revert a payroll file if I've transferred it.

A. Yes, it is. Read more about reverting payroll files here and the Time tab here.

Q: What happens if a payroll file has the status "processing" and nothing happens.

A: Sometimes, it just takes a while to process a payroll file. The payroll file will fail if it hasn't been processed within 4 hours.

Q: Sometimes, an employee is moved from one unit to another during a salary period. How does this logic work?

A: The short answer is, it depends. It depends on what settings are done in the Transfer to Payroll (TTP) dialogue as well as whether the actual payroll file might have some logic inside it. So, it depends on what unit they had items on it, what those items were, whether those items are all to be transferred to payroll, AND the possible logic in the connected payroll file.

How Did We Do?