Quinyx WFM glossary

Updated 3 weeks ago by Leigh Hutchens

We've assembled a glossary to help you understand Quinyx terminology and workforce management concepts. You can use the keywords related to the terms below when you want to search for something specific in HelpDocs.

Term

Meaning

Absence

Absence is an umbrella term which covers all types of absences from work, either planned or unplanned. For example, if someone doesn't show up to work they are absent, but they are not on leave because it was not planned or notified in advance. Read more here.

Keywords: absence, leave, unplanned/planned absence, part-time absence, absence shift, absence handling, absence schedule.

Absence schedule

Sometimes an absence is entered well into the future, before there's a shift for the period. In such cases, no salary-based shift is created during the absence This means the employee will not receive any leave compensation. To counteract this, we have support for the absence schedule which, simply explained, comprises weekly templates which can be selected in the absence dialogue to create salary-based replacement shifts during the absence. Read more here.

Keywords: absence, absence schedule, part-time absence, absence shift.

Absence type

Difference types of absences, such as holiday, illness, parental leave, personal day, long-term illness, etc.

Keywords: absence type, holiday, illness, parental leave, personal leave, sick leave, long-term illness,

Absence type category

Absence types are grouped into different categories. Each category can have different combinations of properties e.g. salary-based, sickness (illness), permission, vacation (holiday), counts as scheduled hours etc.

Keywords: absence type, absence.

Agreement template

An agreement can be viewed as a framework defining what rules regarding working hours are applicable to the individual, for example, whether the employee is paid on a monthly or an hourly basis, the employee's working time quota, calculation period, employment level, etc. Read more about agreement templates here.

Keywords: agreement template, agreements.

Algorithm

A process or set of rules that is followed to generate a result such as a forecast or a schedule. Read more about algorithms here.

Keywords: algorithm, forecast, predictions, automatic forecast predictions.

API

We've opened up parts of our User API for our external partners and customers to be able to integrate with. Quinyx uses SOAP APIs (Classic) and has an extensive list available here.

We're currently building REST APIs in Neo.

Keywords: API, SOAP, REST.

Assigned shift

A shift assigned to a specific employee.

Keywords: shift, assign, assignee, assign employee.

Attest

Approving worked hours. Read more here.

Keywords: attest, approve, approving time, time warnings, payroll actions.

Away unit

A unit other than a home unit. Read more here.

Keywords: away unit, sorting,

Bank holiday

A public holiday when banks and many other businesses are closed for the day. Bank holidays vary by country. You can read more about setting up bank holidays here.

Keywords: bank holiday, special days, agreement templates, schedule view.

Base schedule

A schedule template that is reusable. Read more here.

Keywords: base schedule, publish, overview, statistics, metrics.

Borrowed / lent out

Refers to an employee that is borrowed from or lent out to a different unit.

Keywords: staff sharing, share an employee, role management, borrow.

Calculated variable

Refers to a variable that is a calculation between two other variables, either standard or input data.

Keywords: calculated variable, variable, forecast, optimization.

Dashboard

The dashboard provides you with status updates and visualizations for a selection of Quinyx measures and information. Read more here.

Keywords: dashboard, staffing, upcoming events, sales.

Daybreak

Daybreak means the time of the day that is considered by the system as the end of one day and the start of the next day. We have multiple daybreaks in Quinyx. Read more about daybreak here.

Keywords: daybreak, business daybreak, payroll actions, time tab, schedule view.

District

Districts are used to divide a number of units that are, for example, placed on different geographic locations.

Keywords: district, group management, organizational structure, schedule on district level.

Forecast

Sometimes known as a prediction. Refers to data in the future which is predicted either manually or using internal or external prediction methods. Read more here.

Keywords: forecast, configuration, algorithm, optimization, calculated variables, input data.

Forecast Configuration

Refers to a method that has been setup to generate a future prediction for a business driver / variable. Read more here.

Keywords: forecast, configuration, algorithm, optimization, calculated variables, input data.

Free day

A Quinyx concept indicating the employee is not supposed to work this day. Read more here.

Keywords: absence schedule, generate salaries on tasks, shifts, agreement templates - rules for hours.

Home unit

An employee's primary unit, i.e., the main place an employee works.

Keywords: home unit, basic scenarios, advanced scenarios, leave application notification logic.

Input Data

Data that is passed to Quinyx from an external system. Read more here.

Keywords: input data, forecast, optimization, statistics, optimal headcount, algorithm.

Leave

Leave is any absence from work which is planned (i.e. vacation) or notified in advance (sick leave). It is either applied for by the employee or added to the schedule by the manager.

Keywords: leave, notification logic, basic scenarios, advanced scenarios.

Leave application

A leave application is sent from the employee to the manager.

Keywords: leave application, notification logic.

Manager

An umbrella term for any user with system role above employee (i.e. login rights Neo).

Keywords: manager, group management, role management.

Nominal hours

The agreed base number of hours for an employee as defined in an agreement template. Read more here.

Keywords: nominal, monthly nominal hours per year, employee metrics, working hours and periods.

Overtime

Time worked in addition to normal working hours.

Keywords: overtime, OT, employee metrics, overtime methods.

Punch deviation

You can use this if an employee doesn't need to punch in and out. Quinyx goes by the employee's schedule and automatically generates punching in/out times which match the scheduled shifts' start and end times. Read more here.

Keywords: punch, deviation, time warnings, attest.

Salary type rules

These allow you to define rules for extra salary types to be generated when an employee punches time on a specific shift. These rules can be defined on individual shifts in Schedule (but not in Base Schedule) as well as on shift type. Read more here.

Keywords: salary type rules, salary.

Shared employee

An employee shared between two or more units. Read more here.

Keywords: shared employee, staff sharing, role management, organization.

Schedule view

The schedule view allows you to view and manage shifts and employees. Read more here.

Keywords: schedule view, schedule.

Section

You can create sections in order to separate different areas or departments within a unit. Sections are, like districts, an optional level in the structure. Each section can have its onw schedules. Employees can be members of one or more sections but will have one defined as "home-section". Read more about sections here.

Keywords: section, organization, group management.

Shift

Shift is used to set start- and end date for each working day for the employee. Read more about shifts here.

Keywords: shift, shift types, bookings, absence shift.

Shift type

A category or type of shift. Examples include Early shift, Late Shift, Reception, etc. Read more about shift types here.

Keywords: shift, shift type, interruption shift.

Social cost

Social cost is the percentage of both net cost and leave compensation combined. Read more here.

Keywords: social cost, agreement templates - salary, statistics in schedule/base schedule.

Standard Variable

Data which Quinyx masters and is not data from external systems or a calculation between multiple variables. Read more here.

Keywords: standard variable, variable, forecast, statistics, display groups.

Task

A specific task or action to be done during a shift. Typically scheduled at a specific time during a shift. Read more here.

Keywords: task, generate salary on tasks, punches, shift types, agreement templates - time,.

Tag

A container of properties that you can connect to shift types, shifts, or punches. Read more here.

Keywords: tag, tasks, example use cases.

Time Tracker

A unique Quinyx term. Time Trackers can be used for tracking vacation balances, time off in lieu or flextime, for example. Read more here.

Keywords: Time Tracker, agreement templates - Time Tracker, time card, practical examples.

Unit

Units are under districts in the organizational structure. Units are often defined as separate physical locations in the company. 

Keywords: unit, home unit, group management, organizational structure, time tab, shift bookings.

Unsocial time

Unsocial hours payments are an enhanced rate of pay (or supplement) used to reward and incentivize staff for working when others are not (e.g., night shifts, weekends, and bank holidays). Read more here.

Keywords: unsocial time, UT, Agreement templates, salary type.

User

An umbrella term for any user of the system, regardless of their system role.

Keywords: user, user API.

Unassigned shift

An existing shift currently not assigned to a specific employee.

Keywords: unassigned shift, shift, schedule view.

Variable

Refers to a specific KPI or data point related to the business's data. Either generated by Quinyx or by an external system and presented in Quinyx.

Keywords: variable, display group, statistics, forecast, optimization.

Webpunch

Quinyx' own interactive system built to function on a variety of hardware such as computers, tablet, smart devices, and point of sale systems. Read more here. Read more here.

Keywords: webpunch, agreement templates - time, system requirements.

X day shift/Y day shift

X and V Days - Applies to the Finnish workforce, primarily for the Hotel and Restaurant industries. Simply put, if an employee has worked at least 5 days in one week, the employee earns two days off - called X and V day.

Keyword: x/y day shift, group management.


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