Absence FAQ
Updated 3 weeks ago
by
Daniel Sjögren
- Q: How do I select to keep, unassign, or reassign underlying shifts when adding an absence?
- Q: When a person is absent and someone else is assigned to the shift, does Quinyx show the audit trail of who the shift originally belonged to?
- Q: Can I add a part time absence as a percentage?
- Q: How do you add an absence when you already have an part-time absence (for example, part time sick 25% for 4 weeks with 3 days of vacation in the middle)?
- Q: Can I add an absence when an employee is no longer employed?
- Q: Are employees notified if a manager changes the date and time of an absence?
- Q: How does the absence All day checkbox logic work?
Q: How do I select to keep, unassign, or reassign underlying shifts when adding an absence?
A: The selection is made when adding the absence. The choice can be the same for all shifts in the absence period or different for each shift.
Q: When a person is absent and someone else is assigned to the shift, does Quinyx show the audit trail of who the shift originally belonged to?
A: The audit trail itself can't be viewed in Quinyx, but is recorded in the Schedule Logs.
Q: Can I add a part time absence as a percentage?
A: Yes
Q: How do you add an absence when you already have an part-time absence (for example, part time sick 25% for 4 weeks with 3 days of vacation in the middle)?
A: The outcome you're looking for is currently only possible if you add three individual absences - one part-time sick leave 25% for the first period, followed by another (full-time?) absence of three days, in turn followed by a part-time sick leave of 25% during the third period. Support for adding overlapping absences, i.e. you add the 3 days of vacation on top of the already existing part-time sick leave, is being added in the sprints to come.
Q: Can I add an absence when an employee is no longer employed?
A: It's possible to add an absence after an employee end date has passed.
Example: Today is the 3rd of September. Employee X's last date to work was the 2nd of September. Now it's possible to go to a date when the employee was still employed and add an absence.
Q: Are employees notified if a manager changes the date and time of an absence?
A: Employees are notified when date or time is changed on their absence (given the manager hasn't paused notifications).
Q: How does the absence All day checkbox logic work?
A: The All day checkbox will be:
- Ticked when you enter the Add absence panel from clicking a cell in the schedule.
- Ticked when you enter the Add absence panel from clicking the + in the top right-hand corner in the schedule.
- Unticked when you enter the Add absence panel from the button at the bottom of the Edit shift panel.
In cases 1 and 2 above, if the same date is selected as the start and end date, for instance, 2022-04-25, the start and end date will remain the same when you untick the checkbox, whereas the start and end times of the absence will be a one hour-interval. Said one-hour interval occurs 12 hours after your business daybreak, so if the business daybreak configured in your unit settings is 2 am, then the default absence times would be 2 pm-3 pm.
In cases 1 and 2 above, if multiple dates are selected as start and end dates, for instance, 2022-04-25 - 2022-04-30, those same dates will remain the same when you untick the checkbox, whereas the start and end times of the absence will be the business daybreak to business daybreak. By means of example, if the business daybreak configured in your unit settings is 2 am, then the default absence times would be 2 am - 2 am.
In case 3 above, the default dates and times will reflect the shift you’re entering the absence from.
