Mobile - Swapping shifts

Updated by Leigh Hutchens

You can request to swap shifts with a colleague in the Quinyx mobile app.

  1. Select the day and shift that you want to swap from your own shifts.
  2. Select Swap shift.
  1. Select the date and colleague you have agreed to swap with. Select Submit a shift swap request.

 

You and your colleague will be notified when a decision on your request has been made.

If you've made a shift swap request and later decide to withdraw the request, go to the swap request, and press Withdraw shift swap request.

If you're a Quinyx superuser and the swap option is not available even after enabling access in Mobile and staff portal permission, contact our Quinyx Support Team.

Mobile shift swap board for approval and follow up

We have a Shift swap board in our mobile apps where you can get an overview of everything related to shift swaps. We've also implemented the possibility for users to approve shift swap requests initiated by colleagues. The shift swap board provides the following possibilities to you:

  • You can approve or deny all the shift swap requests that your colleagues sent to you before they are approved or go to your manager for approval.
  • You can see all shift swap requests and their status, shift swap requests you have initiated, and the ones your colleagues sent you for approval.
  • You can send reminders to your colleagues if they don't approve your shift swap request.
  • You can withdraw a shift swap request that your colleague has not approved or denied in time.
  • You can also write a message for the shift swap request.
If you attempt to swap a shift for which you don’t have the required skills, the system will allow you to initiate the swap. However, you’ll receive a warning indicating that you lack the necessary qualifications for the shift. At this point, the final approval is up to the manager, who will decide whether the shift swap can go through or not, based on factors like the missing skill.
Quinyx mobile app does not support shift swap approvals in the Manager tab in the mobile app. Go to web.quinyx.com Schedule > Notifications to approve shift swap requests. You can also approve shift swap requests from web.quinyx.com on your smartphone.
Read more about shift booking/swap notification logic here.


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