Version 388

Updated by Leigh Hutchens

Release date November 18, 2020

Important information about outgoing email sender

We have removed the option for using User's email address. This is to ensure that employees receive emails and to be compliant with modern email systems.

We did this for multiple reasons, but mainly because of the feedback we've gotten from users that their employees have not received emails. When we investigated this, we found that in almost all of these cases it was the result of the user's email provider marking the message/messages as spam in their filters even before reaching the recipient.

This change will take place in this release. Your company doesn't have to do anything in regards to configuration within the system.

Upcoming release dates

To ensure the best possible support for our customers for releases to RC and Production over the Christmas and New Year's holidays, we've made the following changes to the release calendar:

  • Core-391/Neo-98 release to RC moved from December 24 to December 21, 2020
  • Core-391/Neo-98 release to Production moved from December 30 to December 29, 2020
  • Core-392/Neo-99 release to RC from January 7 to January 4, 2021
  • Core-392/Neo-99 release to Production untouched and stays as planned January 13, 2021

Updates and performance improvements

  • Field Card number is extended to 255 characters.

Bug fixes

  • Correction to bank holiday rule not creating overtime output in the middle of the day when rule "Ordinary salary for scheduled hours missing punch" is used.
  • Correction to approval of leave application not working for local manager in some cases in the mobile application.

API / Web service updates

  • New endpoint wsdlGetBaseScheduleRolledoutHours created to be able to get how many hours are rolled out for a specific base schedule during a selected time and employee

The following SOAP API endpoints will be discontinued and removed from Quinyx WFM mid January 2021 (planned for 2021-01-13)

  • 7.3 wsdlGetUserDefinedFields
  • 7.4 wsdlUpdateUserDefinedFields
  • 7.5 wsdlGetUserDefinedFieldValues
  • 7.6 wsdlUpdateUserDefinedValues
  • 7.7 wsdlGetUserDefinedShifts
  • 7.8 wsdlUpdateUserDefinedShifts
  • 5.2 wsdlUpdateCrmCustomers
  • 5.4 wsdlUpdateCrmRoles
  • 5.5 wsdlUpdateCrmOrders
  • 5.6 wsdlGetCrmDecisions

The following SOAP API endpoints will be discontinued and removed from Quinyx WFM August 2021.They are already now replaced with REST API endpoints for Neo Forecast. Read more about Neo Forecast and the improved functionality here and about the new REST APIs here.

  • 6.2 wsdlGetForecasts
  • 6.3 wsdlUpdateForecasts
  • 6.6 wsdlUpdateForecastV2
  • 6.8 wsdlUpdateForecastsV3
  • 6.4 wsdlGetSalesData
  • 6.9 wsdlGetSalesDataV2
  • 6.7 wsdlGetOptimalStaffing
Click here to view the new Quinyx WFM Web Service documentation. You can find even more web services info here.
We encourage all our customers to make use of our APIs to maintain data and make sure that information is up to date. To ensure scalability of our APIs while growing our customer and user base, we have decided to add restrictions on usage of our SOAP APIs. These restrictions will be enforced programmatically and means that we will enforce a limit on concurrent calls per customer to 10. You should expect response code 429 if you happen to exceed this limit and you are recommended to implement a backoff-retry mechanism to handle the limit. We will start by introducing the limit at a higher level which will not affect any customers’ usage on RC for testing purposes within the next month and on Production January 14th. The limit of 10 concurrent calls will be introduced on RC January 21st and on Production February 10th.Note that the limit applies to SOAP only. When moving from SOAP to Rest over the following years, any limits will be built into the API. Please make sure to forward this information to the party within your company responsible for integrations.


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