People FAQ
Updated
by
Leigh Hutchens
- Q: How do I get an overview of everyone’s assigned role in Quinyx?
- Q: Can we bulk import employees to Quinyx?
- Q: Is it possible to reset a password manually in Quinyx?
- Q: Are inactive employees accessible in Quinyx?
- Q: When I search for an employee, what criteria can I search for?
- Q: To end employment, which setting do I need to untick to set an end date?
- Q: How can I set the second agreement of an employee to be the main agreement?
- Q: Can you remove the employee agreement from an inactive user?
- Q: Can passive employees log into Quinyx?
- Q: If I delete a user, what information is removed?
- Q: Employees can reset their password themselves from the mobile app. How can managers trigger a new password for an employee?
- Q: What is the difference between "employee start date" and "industry start date"?
Q: How do I get an overview of everyone’s assigned role in Quinyx?
A: Currently, you can see roles by clicking through the Organization under Account settings or viewing employee roles in the People tab.
Q: Can we bulk import employees to Quinyx?
A: Quinyx implementation team can help you create new users in bulk via our API. If you need help, contact our awesome Quinyx Support team to set up a service request.
Q: Is it possible to reset a password manually in Quinyx?
A: Yes. Read more about password management here.
Q: Are inactive employees accessible in Quinyx?
A: Yes. Just navigate to People > Display > Inactive people.
Q: When I search for an employee, what criteria can I search for?
A: You can search for a name, email, and badge number.
Q: To end employment, which setting do I need to untick to set an end date?
A: Untick Employed.
Q: How can I set the second agreement of an employee to be the main agreement?
A: Navigate to People > [Employee in question] > Agreements > Agreement > Pick the agreement in the drop-down list that you want to have as the main agreement. > Tick Main agreement > Save.
Q: Can you remove the employee agreement from an inactive user?
A: Yes. Navigate to People > [Employee in question] > Agreements > Agreement > Set an end date to the agreement, and it will be removed.
Q: Can passive employees log into Quinyx?
A: No, they cannot. Also, note that when you mark an employee as passive, they no longer count as an active license.
Q: If I delete a user, what information is removed?
A: All related schedule and punching history connected to the user will be deleted.
Q: Employees can reset their password themselves from the mobile app. How can managers trigger a new password for an employee?
A: In the employee card, click Send Password & Set one time password.
Q: What is the difference between "employee start date" and "industry start date"?
A: Let's say we have a talented chef named Sarah.
- Employee start date: Sarah began working at the prestigious restaurant "Gourmet Haven" on January 15, 2020. This date marks her employee start date with "Gourmet Haven."
- Industry start date: Sarah's culinary journey began back in 2010 when she took her first job as a line cook at a local bistro. Since then, she has worked in various kitchens, honing her skills and mastering her craft. Therefore, her industry start date is in 2010.
