Forecast & Optimization

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Q3 2023 Quinyx release recap

Q2 2023 Quinyx release recap

Q1 2023 Quinyx release recap

Q4 2022 Quinyx release recap

Quinyx WFM Mobile 3.30

Quinyx WFM Mobile 3.29

Quinyx WFM Mobile 3.28.1

Quinyx WFM Mobile 3.28

Quinyx WFM Mobile 3.27

Quinyx WFM Mobile 3.30.1

Quinyx WFM Mobile 3.26.1

Quinyx WFM Mobile 3.26

Quinyx WFM Mobile 3.25

Quinyx WFM Mobile 3.24

Quinyx WFM Mobile 3.23.1

Quinyx WFM Mobile 3.23

Quinyx WFM Mobile 3.22

Quinyx WFM Mobile 3.21

Quinyx WFM Mobile 3.20

Quinyx WFM Mobile 3.19

Quinyx WFM Mobile 3.18

Quinyx WFM Mobile 3.17

Quinyx WFM Mobile 3.16

Quinyx WFM Mobile 3.15

Quinyx WFM Mobile 3.14

Quinyx WFM Mobile 3.13

Quinyx WFM Mobile 3.12

Quinyx WFM Mobile 3.11

Quinyx WFM Mobile 3.10.1

Quinyx WFM Mobile 3.10

Quinyx WFM Mobile 3.8.4

Quinyx WFM Mobile 3.9.2

Quinyx WFM Mobile 3.9

Quinyx WFM Mobile 3.8.2

Quinyx WFM Mobile 3.8

Quinyx WFM Mobile 3.7

Quinyx WFM Mobile 3.6.1

Quinyx WFM Mobile 3.6

Quinyx WFM Mobile 3.5

Quinyx WFM Mobile 3.4.2

Quinyx WFM Mobile 3.4

Quinyx WFM Mobile 3.3.5

Quinyx WFM Mobile 3.3.3

Quinyx WFM Mobile 3.3.2

Quinyx WFM Mobile 3.3

Quinyx WFM Mobile 3.2.2

Quinyx WFM Mobile 3.2

Quinyx WFM Mobile 3.0.1

Quinyx WFM Mobile 3.1.1

Quinyx WFM Mobile 3.1

Quinyx WFM Mobile v2.31.1

Quinyx WFM Mobile 3.0

Quinyx WFM Mobile 2.39

Quinyx WFM Mobile 2.38

Quinyx WFM Mobile 2.37

Quinyx WFM Mobile 2.36

Quinyx WFM Mobile 2.35

Quinyx WFM Mobile 2.34

Quinyx WFM Mobile 2.33

Quinyx WFM Mobile 2.32

Quinyx WFM Mobile v2.31.20

Quinyx WFM Mobile 2.31.30

Quinyx WFM Mobile v2.30

Quinyx WFM Mobile v2.29

Quinyx WFM Mobile v2.28

Quinyx WFM Mobile v2.27

Quinyx WFM Mobile v2.26

Quinyx WFM Mobile v2.25

Quinyx WFM Mobile v2.24

Quinyx WFM Mobile v2.23

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Q1 2023 Frontline Portal release recap

Q4 2022 Frontline Portal release recap

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How to manage "korttidspermittering" in Quinyx

Quinyx Product Roadmap

Quinyx features overview

Add a punch tutorial

Adding sections tutorial

Adjust access rights for roles tutorial

Advanced Analytics tutorial

Approve open shift tutorial

Approve PTO tutorial

Auto Assign tutorial

Auto Schedule tutorial

Badge tutorial

Create an absence shift tutorial

Create a global bank holiday tutorial

Create a shared shift type tutorial

Importing Bank holidays tutorial

Pause notifications tutorial

Shift swap tutorial

Scheduling tutorial

Warehouse overtime management tutorial

Warehouse voluntary time off tutorial

Creating skills and linking them to shifts and employees

Creating a skills template

Training videos - Configuration, Settings, Schedule & Time

Training video - Introduction on how to integrate with Quinyx

Video tutorials

FAQ Glossary

Quinyx general usage FAQ

Agreement templates FAQ

Absence FAQ

Absence schedule FAQ

Attest FAQ

Audit logs FAQ

Availability FAQ

Base schedule FAQ

Colors FAQ

Dashboard FAQ

Defect management FAQ

Documents FAQ

Dutch vacation configuration FAQ

E-signature (Scrive) FAQ

Integrations FAQ

Integration key FAQ

Languages FAQ

Meal breaks FAQ

Organization FAQ

People FAQ

Overtime FAQ

Punches FAQ

Qmail FAQ

Quinyx and Insights FAQ

Reports FAQ

Roles and access rights FAQ

Scheduling FAQ

Single Sign On FAQ

Statistics FAQ

Transfer to payroll FAQ

Unavailability FAQ

Weekly rest defined on an employee agreement FAQ

Why does a Time Tracker balance change without transactions?

Webpunch FAQ

What's included in the release candidate copy?

Daylight Saving Time FAQ

Bank holidays FAQ

What is Workforce Management (WFM)?

New to Quinyx WFM? Start here!

What is Quinyx and how can it help you?

Navigate in Quinyx

Quinyx WFM system requirements

What should superusers know?

Logging in

Single Sign On Basics

SSO configuration using Azure

How to move to a new SSO

Azure SSO SAML configuration

SSO provider deep link

Intercom

Time format

Daybreak

Configuring a manual scheduling warning for absence accrual

Start your configuration experience here

Setting up a new customer in Quinyx

Working with roles and access rights

Working with mobile app and staff portal access rights

Working with units

Working with an organizational structure

Working with cost bearers

Working with salary types

View, add, and edit salary types

Working with absence reason types

Working with absence types

Working with absence schedules

Working with Overtime methods

Working with Time Trackers

View, add, and delete Time Trackers

Working with standard overtime periods

Working with standard unsocial time periods

Working with agreement templates

Working with warnings and time settings

Working with skills

Working with shift types

Working with districts

Working with sections

Working with tags

Working with bank holidays

Working with Scrive/E-signing

Compensation rules

Eligibility rules

Accepted file formats

Changing payroll solution

Access rights introduction

Account settings

Organization

Role management

Group management

Permissions

Mobile and staff portal permissions

Mobile and staff portal permissions - detailed information

Integrations/locked fields

Integrations credentials

Integrations API-keys

Unit groups

Devices

Additional fields

Create an Agreement template

Agreement templates - Salary

Agreement templates - Working hours and periods

Agreement templates - Rules for hours

Agreement templates - Time

Agreement templates - Unsocial and overtime periods

Agreement templates - Monthly nominal hours per year

Agreement templates - E-signing

Agreement templates - Mobile punch flow

Time Tracker association

Agreement templates - Bank holidays

Agreement templates - Absence types

Agreement templates - Salary types

Agreement templates - Meal break premiums

Salary types generated from overtime methods

Consecutive OT calculation functionality

Salary types

Time Trackers

Warnings

Time settings

Overtime methods

Overtime periods

Unsocial time periods

Bank holidays

Availability - Configuration

Auto lock & Reminders

Premium payments for meal breaks

Meal breaks

Meal breaks - One time waiver

Swedish "Karensavdrag"

Add, edit, and delete absence schedules

Absence settings

OpenID Single Sign On

SAML Single Sign On

Shift types

Shift type categories

Break calculation rules

Shift types color palette

Skills

Skill categories

Skill templates

Webpunch login URLs

Webpunch settings

Troubleshoot Webpunch login issues

Mobile and Global Account settings

Navigation bar

PDF Forms

Tags overview

Tag categories

Tags and tag content

Tags follow up view

Example use cases for tags

Connect tags to shift types and tasks

View, add, edit, and archive projects

View, add, edit, and archive cost centers

Audit logs (current)

Audit logs (old)

Integration credentials intro

Managing REST API credentials

Group management

Access rights

Shift types overview

Group management - Advanced unit settings

Group settings

Tags

Opening hours - standard and special hours

Pause notifications

Change languages

Send us feedback

AI Optimization

Dashboard

Qmail

Tasks

Salary type rules

Unavailability

Multiple salary types

Schedule validations

Schedule on district level

Schedule items and agreement validity changes

Agreement selection logic

Publish schedule

Locking & unlocking schedule periods

Attest all / unattest all worked hours

Auto lock availability

Schedule view

Selected time period

Schedule approval flow

Employee metrics in Schedule

Display Statistics in Schedule

Notifications

Filters overview

How to find and use filters in Quinyx

Filter groupings and their fields

Shifts

Punches

Add punches

Working with Availability

Adding an absence

Adding a second absence - replace or overlap

Part-time absence calculated based on scheduled hours

Replace or overlap part of an absence with a shift

Managing absence in partially locked period or absence partially transferred to payroll

Select different actions on individual absence shifts

Absence handling

Adding an absence schedule

Absence request notification logic

Basic scenarios

Shared employees scenarios

Advanced scenarios

Logic - shift booking/swap notification logic

Shift bookings - example scenarios

Shift assignment on away unit requires approval

Generate salaries on tasks

Norwegian self-certified sick leave (egenmelding) FAQ

Inheritance logic

Schedule time multiplier

Quinyx remembers - on account level

How to find and use base schedule filters

Base schedule filter groupings and their fields

Base schedule basics

Base schedule overview

Create your base schedule

Roll out your base schedule

Re-rollout logic

Validations in Base schedule

Employee metrics in Base schedule

Statistics in base schedule

Time tab

Time card

Time warnings

Salary type overview

Ready for payroll indicator

Payroll actions

How is the crossover to Daylight Saving Time counted in Quinyx?

Employee agreements

Add an employee

Edit a person's details

End employment

Delete a user

Employee email is not unique

Move a person to a new home unit

E-signing

Staff sharing

Search people

Attachments

Lock/Unlock accounts

Password management

Password security levels

Advanced Analytics

Engagement dashboards

Analytics

Reports

Detailed breaks and tasks (BETA version)

Introduction to Forecast & Optimization

Forecast Overview

Variable settings, Display groups & Forecast configurations

Input data

Calculated variables

Forecast algorithms

Configuring Optimal Headcount

Static rules

Dynamic rules

Labor Standard Calculation & Configuration

Optimal Headcount and Labor Standards NEW

Auto Schedule

Minimum and maximum requirements in Auto Schedule

Shift rule configuration in Auto Schedule

Break rule configuration in Auto Schedule

Availability within Auto schedule

Auto schedule and Auto assign run tables

Auto Assign

Labor Rules in Auto Assign

Availability within Auto assign

All you need to know about AI-driven WFM

AI Demand Forecasting

Manually running AI Demand Forecasting

Schedule Statistics

Event management

Newsfeed publisher - FAQ

Newsfeed publisher

Time Trackers, practical examples

Overtime methods, practical examples

"Dutch vacation" configuration

Cost calculations

Using mini jobbers to calculate absence value - Finnish use case

How to assign shifts to another employee in a rolled out schedule if an employee leaves the company

On-call/Standby guide

How to clean up your configuration

Filters Use Cases & FAQ

How to configure "8/13 rule for Bank Holidays"

How to work with salary on tasks

How to configure time punch rounding

Punch devices authentication and identification

How to use break calculation rules

How to configure the SMS/text message functionality

Vuosivapaa accrual and X and V days functionality

Staff portal

General Data Protection Regulation (GDPR)

Quinyx WFM glossary

Mobile - Download and log in

Mobile - Download Android app manually

Mobile - Quick start

Mobile app and Staff portal functionality

Mobile - Dashboard

Mobile - Link to website from mobile dashboard

Mobile - My Schedule

Mobile - Schedule summary

Mobile - Schedule filter

Mobile - Applying for shifts

Mobile - Making a shift available for others to book

Mobile - Canceling an application for an unassigned shift

Mobile - Swapping shifts

Mobile - Create a shift for yourself

Mobile - Estimated salary for unassigned shifts

Mobile - first day of the week configuration

Mobile - Add & edit tasks

Mobile - Punching

Mobile - Create / edit a punch manually

Mobile - Approving your time

Mobile - Time Trackers, salary types, & estimated salary

Mobile - Create/Edit manual salary types

Mobile - Qmail

Mobile - Problems with push notifications

Mobile - Problems with downloading attachment in Qmail

Mobile - Quinyx Engagement

Mobile - MyPage

Mobile - Web Calendar

How to add web calendar to Google calendar

Mobile Availability

Mobile - Notice of interest

Mobile - Applying for time off

Mobile - Editing & deleting your absence request

Mobile - Settings page

Mobile - Dark mode

Mobile - Manager functionality

Mobile: Late punch notification for managers

Mobile - How do I reset my password?

Mobile - Why did I get logged out?

Mobile - How does location services and punching from the app work?

Mobile - How can I activate Web Calendar?

Mobile - Why am I unable to see my schedule or unassigned shifts?

Mobile - Why can't I see my colleagues' shifts?

Mobile - Why am I unable to log in?

Can I set different access to the mobile app and the staff portal?

Setup for Qpayslip

Webpunch

Concrete is now Quinyx!

New to Frontline Portal? Start here!

Frontline Portal Overview

Frontline Portal - Mobile app

Frontline Portal - Notify feature

Frontline Portal - Choosing the audience for your resources

Frontline Portal - How to add / delete links

Frontline Portal - Comments

Frontline Portal - Supported file types

Frontline Portal - Change language

Creating a Story tutorial

Collaborative task management tutorial

Frontline Portal - Distribution Version 1

Frontline Portal - Group and role type options for saved audiences

Frontline Portal - Recipient selection methods

Frontline Portal - Saved Audience Admin Page

Frontline Portal - Audience viewer

Frontline Portal - Dynamic audiences

Frontline Portal - Logging in

Frontline Portal - Logging out

Frontline Portal - Forgotten password

Frontline Portal - Auto logout FAQ

Frontline Portal - Terms & Conditions

Frontline Portal - Setting up your profile

Frontline Portal - Password reset

Frontline Portal - Homepage

Frontline Portal - Search

Frontline Portal - Notifications

Frontline Portal - Calendar view

Frontline Portal - Create a story

Frontline Portal - Stories dashboard

Frontline Portal - View and engage with Stories

Frontline Portal - Viewing Story engagement

Frontline Portal - Create a new task

Frontline Portal - Assignees - choosing Task recipients

Frontline Portal - Adding questions to a Task

Frontline Portal - Templates

Frontline Portal - Tasks dashboard

Frontline Portal - Searching for Tasks

Frontline Portal - Canceling & moving Tasks

Frontline Portal - Completing tasks

Frontline Portal - Uploading files for review

Frontline Portal - Task assignments

Frontline Portal - Scheduled Tasks

Frontline Portal - Task Details

Reviewing task progress

Frontline Portal Task notifications

Frontline Portal - Task Collections

Frontline Portal - Chatting about a task

Frontline Portal - Sending Reminders

Frontline Portal - Scoring

Frontline Portal - List view

Frontline Portal - Viewing responses to questions

Frontline Portal - Drafts

Frontline Portal - Saved audience lists

Frontline Portal - Create a new form

Frontline Portal - Forms Dashboard

Frontline Portal - Adding questions to a Form

Frontline Portal - Submitting a form

Frontline Portal - Viewing & exporting Form submissions

Frontline Portal - Archive a form

Frontline Portal - Introduction to Files

Frontline Portal - File permissions

Frontline Portal - Viewing Files

Frontline Portal - Files breakdown

Frontline Portal - Uploading and viewing files

Frontline Portal - Downloading individual files

Frontline Portal - Downloading multiple files

Frontline Portal - Create a folder

Frontline Portal - Sharing a Folder

Frontline Portal - Moving files and folders

Frontline Portal - Sharing a folder with particular people or roles

Frontline Portal - Creating events

Frontline Portal - Widgets

Frontline Portal - SSO

Frontline Portal - Single Sign On Azure AD

Frontline Portal - Client computer prerequisites

Frontline Portal - Glossary

Frontline Portal - User / Store Data Capture

Frontline Portal - Compliance reports

Frontline Portal - Engagement reports

Frontline Portal Distribution FAQs

Widgets FAQ

FindEmployees

GetDeletedEmployees

GetEmployeeSkills

GetEmployeesV2

MoveEmployees

SendQmail

UpdateEmployeeAttachments

UpdateEmployeePortraits

UpdateEmployees

UpdateEmployeeSkills

GetSkillCategories

GetCategories

GetEmployeePortrait

GetNeoRoles

GetBaseScheduleRolledoutHours

wsdlGetSchedulesV3

GetScheduleTasks

GetShiftCategories (shift types)

UpdateShifts

UpdateShiftTypes

GetDeletedSchedules

GetAgreementInfoByDate

GetAgreementsV2

GetAgreementTemplatesV2

UpdateAgreementsV2

GetAgreementTemplatesSalaryTypes

UpdateManualSalaries

GetTimePunches

GetActiveAndAbsenceHours

GetPayrollV2

UpdateTimePunches

Punch

CreateUnit

GetCustomers

GetDistricts

GetNeoGroups

GetSections

GetUnit

GetUnits

GetUnitsAPIKeyV2

UpdateDistricts

UpdateSections

UpdateUnit

GetOvertimeMethods

DeleteEligibilityRules

DeleteSalaryCompensations

GetEligibilityRules

GetSalaryCompensations

GetStandardBankHolidays

GetTextItems

UpdateEligibilityRules

UpdateSalaryCompensations

UpdateStandardBankHolidays

UpdateTextItems

UpdateSkills

UpdateAbsence

GetLeaveApplicationsV2

GetDeletedLeaveApplications

ProcessLeaves

GetLeaveReasons

ReverseTransactions

GetResultTransferToPayroll

InitiateTransferToPayroll

GetSalaryPeriodLockStatus

GetTimeTrackersBalance

GetTimeTrackerList

UpdateTimeTrackers

GetFirstToExpireTimeTrackersBalance

Web Service Methods to be deleted

Deprecated Web Service Methods

SOAP Web Services Intro

POST Data

POST data

GET data

DELETE data

Forecast API FAQ & Error Handling

POST data

GET data

REST API Intro

User API

How to use HelpDocs

Support portal

Defect handling

How to get your issue resolved as quickly as possible

How to open a new Service Request Form (SRF)

Ordering additional licenses

Quinyx Community

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All Categories > Web app > Forecast & Optimization

25 articles

Quinyx Forecast module

6 articles by 2 Quinyx superstars

Labor configurations

5 articles by 2 Quinyx superstars

Labor optimization

9 articles by 2 Quinyx superstars

AI Demand Forecasting

3 articles by 2 Quinyx superstars

Schedule Statistics

Schedule Statistics shows data from the schedule, forecasts and optimal headcounts. Viewing Schedule Statistics. You can turn on/off the statistics panel by clicking on the Statistics icon under the…

Updated 4 months ago by Leigh Hutchens

Event management

Events are any occurrences that either would result in an increase or a decrease of your forecast values and, therefore, also your optimal headcount values. In Quinyx, you are able to define events a…

Updated 1 week ago by Daniel Sjögren

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