Frontline Portal - View and engage with Stories
Enter the Stories landing page to view any existing stories you want to take part in.
![](https://files.helpdocs.io/BbQNTEsnCh/articles/shm5qkirzv/1670228388152/screenshot-2022-12-05-at-09-19-30.png)
Click on a story card to see more detailed information about a specific story, such as descriptions, tags, send-out date/time, readership & engagement etc.
![](https://files.helpdocs.io/BbQNTEsnCh/articles/shm5qkirzv/1670230263766/screenshot-2022-12-05-at-09-36-47.png)
Readership and engagement
Viewing story engagement provides insight into how the story is reaching the full audience. It will also increase two-way communication with the audience and will:
- Help you understand if your employees are viewing a story multiple times, indicating that it should be shorter or clearer.
- This also helps to showcase which stories you should be creating, depending on the engagement.
To view readership and engagement on a story, click on the View engagement stats button at the bottom of the detailed story view.
![](https://files.helpdocs.io/BbQNTEsnCh/articles/shm5qkirzv/1670230546128/screenshot-2022-12-05-at-09-55-35.png)
This will show you who has read and engaged with your story.
![](https://files.helpdocs.io/BbQNTEsnCh/articles/shm5qkirzv/1670230672732/screenshot-2022-12-05-at-09-54-57.png)
![](https://files.helpdocs.io/BbQNTEsnCh/articles/shm5qkirzv/1670230734688/screenshot-2022-12-05-at-09-58-46.png)
Readership and engagement - difference in user roles
Depending on the user role that you have in your setup, the functionality for readership or engagement may be different.
Example:
- HQ User: A HQ user can view the audience’s readership and engagement on a story, click on the View engagement stats button at the bottom of the detailed story view.
- Store user: A store user can view readership and engagement from their store on a story, click on the View engagement stats button at the bottom of the detailed story view.