Employee Hub - Create a new form

Updated by Leigh Hutchens

In addition to the ability to create forms and surveys as part of a task, the Employee Hub offers the ability for users to submit forms without needing to receive a Task first. We understand that the need to complete a form often originates from:

  • general queries (Merchandising Query, HR Query)
  • something happening in-store (Accident ReportingStolen Goods, Product Feedback, Local Competitor Report)
  • something that needs to be completed regularly (Daily Opening Checklist, Weekly Health & Safety Report, Weekly Sales)
  • other store needs (Uniform Ordering, Non-Stock Requests, Stock Transfers).

HQ & field teams can create forms and make these available for the stores & users who might need them.

See Viewing & Exporting Form Submissions for more information on how to work with the data & requests that are gathered via Employee Hub Forms.

Getting started

Select Form from the + menu to get started. If there are templates available then you can choose Select from Template to make this process quicker.

Audience

You can select your audience.

After selecting your audience, you can add additional details such as whether employees should be notified of submissions, the category, relevant tags, and any questions and responses. You can also choose whether the question is required.

Recipients

Who should be able to submit these forms?

Notified of submission

Who should receive a notification when a new submission of this form is made?

Category

What category is the form for?

Tags

You can add as many tags as you'd like, or leave this field blank. Tags are optional and not required to complete the submission.

Form Elements

Several simple elements can be added to a form to ensure that the right information is gathered in the easiest way, whatever the form's purpose. Select Add question to choose the form elements you want to include.

Choose from a variety of question types to match your needs:

Question Type

Description

Short answer

Collect short text responses (e.g., names, emails).

Paragraph

Use when you need more detailed written responses.

Multiple choice

Let users select one option from a list.

Checkboxes

Allow users to select multiple answers.

Date

Ask for a specific date.

Upload files

Let users attach a file or photo as part of their answer.

Content

Insert text, images, or instructions to support the task.

Code Scanner

Ask for a barcode or QR code input.

Hint: Add in 'Other' to allow recipients to add custom responses.

Checkboxes: The user submitting a form can select MANY of the options provided.

Example: FIRE SAFETY CHECK FORM - Where are you fire extinguishers situated? [Front of store, Back of store, Store office, other]

Example: UNIFORM ORDERING - Which of the below items are needed? (select many from list)

Date: Pick from a date picker.

Example: NON-STOCK ORDERING FORM - When would you like to receive these items?

Upload Files: Prompt or force submitters to upload files to support their submission.

Example: MONTHLY RISK ASSESSMENT - Upload pictures of all fire exits.

Content: Add content to support the understanding & completion of the form. Can be used to add quick introductions or to create headers for different sections in long forms.

Example: FIRE SAFETY CHECK FORM - Introduction to explain how to complete the check.

Example: NON-STOCK ORDERING - Images & descriptions of items available for order.

Example: HEALTH & SAFETY REPORT - Fire section, Falls from height section,....

 

Drag & drop to move Form Elements around the Form.

Mandatory or Optional elements, and you can delete the elements.

When you're ready to make the form available for recipients to use then click PublishRecipients will receive a notification to alert them to the new form. 

Warning! Once a form is published, it can no longer be edited. This includes recipients, notification settings, and any form elements (questions, content, etc.). If you need to make changes, you can copy the original form, apply your updates, and publish the new version. Don’t forget to archive the original form to stop collecting submissions from it.

If you need to make changes, you can copy the original form, apply your updates, and publish the new version. Don’t forget to archive the original form to stop collecting submissions from it.

Hint: You can return to a draft form at any time. Find out more in the Forms Dashboard article.
Hint: Save time when creating similar forms by using Copy & Template options.


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