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7 articles

How to use HelpDocs

Quinyx is an AI-powered workforce management software that makes the complex tasks of employee scheduling, time reporting, communicating, budgeting, and forecasting simple. We've created our HelpDocs…

Updated by Daniel Sjögren

Support portal

Are you a Quinyx support contact and have a question? Please note that Quinyx Support can only offer assistance to registered support contacts in your company. If you're a registered support contact,…

Updated by Daniel Sjögren

Defect handling

Defect handling is the process of identifying, tracking, and resolving defects or bugs in software. The goal of our defect handling process is to identify and eliminate any problems that can negative…

Updated by Leigh Hutchens

How to get your issue resolved as quickly as possible

How to get your ticket resolved as quickly as possible! We understand that you sometimes experience trouble with Quinyx and need our help. We have a dedicated team that is giving support to all our c…

Updated by Daniel Sjögren

How to open a new Consultancy Service Request Form (CSRF)

Any submitted Consultancy Service Request Form (CSRF) will be valid for 3 months starting from the date of submission. Starting from March 2023, a minimum of 4 hours will be invoiced for all types of…

Updated by Daniel Sjögren

Ordering additional licenses

To further improve efficiency and speed up the process of ordering additional Quinyx licenses, we've added functionality to the Support portal so that you can now make the order yourself. How to orde…

Updated by Leigh Hutchens

Quinyx licences FAQ

The purpose of this article is to help answer some of the most frequently asked questions related to licenses in Quinyx. Q: How are licenses used (e.g what are licenses)? A: In Quinyx, licenses are u…

Updated by Daniel Sjögren