Frontline Portal Admin

7 articles

Frontline Portal Admin Overview

The following table outlines the key functionalities and modules available in Quinyx, organized by the areas they support: Engage , Manage , Optimize , and Platform. These functionalities, ranging fr…

Updated by Victor Jespersen

Frontline Portal permissions and roles

This document is a quick-start guide to understanding how roles and permissions are handled in Quinyx WFM and the Frontline portal. Frontline Portal toggleable features. In Quinyx, every user is requ…

Updated by Leigh Hutchens

Frontline Portal Admin - Organizational management

Quinyx operates using two types of hierarchies: unit hierarchy and collaboration groups. Employees are assigned to units, and these units (or individual users) are linked to collaboration groups. Col…

Updated by Victor Jespersen

Frontline Portal Admin - User management

Creating users in Quinyx enables your managers and employees to access all the awesome features in Quinyx. When you create a user, some fields will be necessary to fill out so you can govern access t…

Updated by Victor Jespersen

Frontline Portal only users

For users on the Quinyx All-in-one platform (AIO) who only use the Frontline Portal, and not Workforce Management (WFM), here is the login process. User logs into Quinyx here as usual: User will be d…

Updated by Daniel Sjögren

Quinyx - Frontline Portal whitelisting requirements

The following URLs, ports, and email delivery services are utilized by Quinyx Frontline Portal and may need to be whitelisted by your IT team. Please note that while all these services are provided v…

Updated by Leigh Hutchens

Frontline Portal Admin - Collaboration Group management

Collaboration groups are an essential part of the Frontline Portal's functionality and will not work without it. Click here to read about organizational management, which is the first step before con…

Updated by Victor Jespersen