FAQs

26 articles

Quinyx general usage FAQs

Q: Is there a Staff Portal for Quinyx? A: Yes! Read more about it here ! Q: How long before I will be automatically logged out of Quinyx? A: You can set the log off time in Group management. You can…

Updated 4 days ago by Maria Lindberg

Roles and access rights FAQs

Q: What is the purpose of inherited group members and them being visible in all underlying units? A: The purpose of inherited members is to give the person access to everything below where he/she is…

Updated 1 month ago by Leigh Hutchens

Dashboard FAQs

Q: How far into the future can I see under Coming Events? A: Everything showing in the Dashboard is for the coming 28 days. Q: How do I set up the sales feed on the dashboard? A: If you just want to…

Updated 10 months ago by Leigh Hutchens

Absence FAQs

Q: How do I select to keep, unassign, or reassign underlying shifts when adding an absence? A: The selection is made when adding the absence. The choice can be the same for all shifts in the absence…

Updated 1 month ago by Leigh Hutchens

Organization FAQs

Q: Can I see more than one unit in the schedule? . A: Yes, if they are in the same district. Select the district to view the schedules for the entire district. Q: Can I schedule on a section level? A…

Updated 1 month ago by Leigh Hutchens

People FAQs

Q: How do I get an overview of everyone’s assigned role in Quinyx? A: Currently, you can see roles by clicking through the Organization under Account settings , or viewing employee roles in the Peopl…

Updated 1 month ago by Leigh Hutchens

Agreement templates FAQs

Each person whose work is going to be scheduled in Quinyx must be covered by an agreement. The agreement can be viewed as a framework defining what rules regarding working hours are applicable to the…

Updated 1 month ago by Leigh Hutchens

Scheduling FAQs

Q: Is schedule time enumeration (schematidsuppräkning) available in Quinyx? A: Yes. Read more about the function here Q: Can I drag-n-drop in Quinyx? A: The drag-n-drop functionality has been replace…

Updated 1 month ago by Leigh Hutchens

Base schedule FAQs

Q: Is there an equivalent to schedule templates in Quinyx? A: Yes, the concept of base schedules encompasses both the fixed schedule and template functionalities. Q: Can I copy a base schedule from o…

Updated 1 month ago by Leigh Hutchens

Filters FAQs

Q: Can we create global filters for everyone? A: Currently all users have to create their own filters. However, some version of global filters is likely to be added in the future. Q: Can we filter an…

Updated 1 month ago by Leigh Hutchens

Attest FAQs

Q: How do I get a clear view that all punches have been attested? A: It is useful to create a filter on Unattested punches to make sure nothing is missed. Once everything is attested in the period, a…

Updated 3 weeks ago by Leigh Hutchens

Bank holidays FAQs

Q: How do bank holidays work in Quinyx? A: Global Bank holidays are still configured in Classic version. They work in the same way in Quinyx as far as rules and warnings. Bank holidays are also taken…

Updated 1 month ago by Leigh Hutchens

Documents FAQs

Q: Can I add documents in Quinyx? A: Not currently. You can however add attachments per employee under People Details. Read more about Qmail attachments.

Updated 1 month ago by Leigh Hutchens

Integrations FAQs

Q: An integration creates our employees. How can we prevent local managers from adding employees manually, but allow them to for example add agreements? A: Yes, using permissions. By selecting view o…

Updated 3 weeks ago by Leigh Hutchens

Overtime FAQs

Q: How do I choose between Paid OT or Saved in lieu? A: Open the punch to edit.

Updated 10 months ago by Leigh Hutchens

Logs FAQs

Logs. Q: Are logs available in Quinyx? A: Not yet, you need to view logs in Classic for a while longer. They will be added in the beginning of 2021. Please check release notes continuously.

Updated 3 weeks ago by Leigh Hutchens

Qmails FAQs

Q: How do I send Qmails in Neo? A: Click on the envelope icon at the top right-had side of the page, and then click the plus sign to create a new Qmail. You can also send a Qmail straight from Schedu…

Updated 4 months ago by Leigh Hutchens

Salary types FAQs

Q: How do I add a manual salary type? A: Select the salary type overview and click on the plus sign. Read more about Salary types overview.

Updated 10 months ago by Leigh Hutchens

Reports FAQs

Q: Where can I find reports? A: Under the Analytics tab. Q: Will it be possible to create your own reports like in Classic today? (Staff reports with report generator). A: Yes, the ability to create…

Updated 3 weeks ago by Leigh Hutchens

E-signature (Scrive) FAQs

Q: Can employment contracts be signed electronically in Quinyx? A: Yes! It works exactly the same way as in Classic. Super fast and easy. Read more about E-signature.

Updated 3 weeks ago by Leigh Hutchens

Statistics FAQs

Q: How do I see salary cost in Quinyx? A: Under Statistics. Use the pencil to determine which figures you want to see. Q: What is the difference between scheduled and productive hours? A: In general…

Updated 3 weeks ago by Leigh Hutchens

Time Trackers FAQs

Q: Can I see Time Tracker balances as I add an absence? A: Yes Q: In Classic I could select Check Time Trackers, to make sure no one is over or under? Can I do that in Quinyx? A: Not currently. Howev…

Updated 3 weeks ago by Leigh Hutchens

Transfer to payroll FAQs

Q: When will transfer to payroll be available in Neo? A: It is available under the Time tab. Read more here.

Updated 4 months ago by Leigh Hutchens

Colors FAQs

Q: Will my branding in Classic be applied to Quinyx? A: No, however you can add certain branding yourself, under account settings. Q: Will our shift type colors be the same in Quinyx? A: Yes, however…

Updated 3 weeks ago by Leigh Hutchens

Interruption shifts in Quinyx

Quinyx currently has limited support for interruption shifts. This is something we will replace using tasks in Quinyx. The below table describes the interruption shift functionality in Classic follow…

Updated 3 weeks ago by Oscar Combes

Neo and Insights FAQs

Q: How can I reach Insights from Neo? A: We will not add a Single Sign-On (SSO) link from Neo to Insights in the near future. Instead, users can log in to Insights with email address and password via…

Updated 4 months ago by Carl Geijer