Frontline Portal - Templates
Templates speed up the process of generating similar communications. They are also a great way for users in the same group to collaborate on content.
Creating a template
![](https://files.helpdocs.io/BbQNTEsnCh/articles/6jzfszi326/1666593536298/screenshot-2022-10-24-at-08-38-46.png)
Templates are created by creating a task, form, or story in the normal way. Just choose the Save as template option when you've added all content and settings you wish to save for next time.
Give your template a name.
![](https://files.helpdocs.io/BbQNTEsnCh/articles/6jzfszi326/1666593579320/screenshot-2022-10-24-at-08-39-30.png)
Opening a template
![](https://files.helpdocs.io/BbQNTEsnCh/articles/6jzfszi326/1666593672744/screenshot-2022-10-24-at-08-40-45.png)
Click on the + icon from your dashboard. Instead of creating a communication from scratch choose New from Template to look at your templates created and choose one.
Search for your required templates and click on the + icon to start communicating with this template.
![](https://files.helpdocs.io/BbQNTEsnCh/articles/6jzfszi326/1669281380193/image.png)
Editing a template
To edit a template you should access the template, make your edits and save it as a new template. If necessary, you can delete previous versions of your template - see below.
Renaming a template
![](https://files.helpdocs.io/BbQNTEsnCh/articles/6jzfszi326/1666593982126/screenshot-2022-10-24-at-08-46-03.png)
When viewing the list of templates you can click on the name of a template to rename that template.
Note that, while you can view templates created by other users in your group/store, you can only rename templates you have created.
Deleting a template
![](https://files.helpdocs.io/BbQNTEsnCh/articles/6jzfszi326/1666594033444/screenshot-2022-10-24-at-08-46-44.png)
When viewing the list of templates click the bin icon to delete the template.