Manager quick start: Employee metrics in Schedule
Updated
by
Leigh Hutchens
This guide gives you a fast, practical overview of the employee metrics available in Schedule and how to use them in day-to-day planning and follow-up.
All values are rounded to two decimal places.
What employee metrics help you do
Employee metrics show whether your team is:
- Scheduled correctly against their contracted hours.
- Working the hours they’re expected to work.
- Trending toward under- or over-allocation.
- Aligned with base schedules (if you use them).
You can monitor staffing accuracy in real time and quickly identify issues before they affect costs, compliance, or fairness.
How to open employee metrics
- In Schedule, find an employee in the left-hand list.
- Click the ellipsis (...) next to their name.
- Select Employee metrics.
- The panel opens on the left and can be moved around as needed.
The three periods you can view
You can decide which period the left-hand employee metrics reflect:
Period | What it means | When to use it |
Selected period | The dates currently visible in Schedule | Day-to-day planning |
Schedule period | Defined in the agreement template | Checking agreement compliance |
Balance period | Defined in the agreement template | Following up on long-term hour balances |
Quinyx remembers your selection.
The five key metrics managers use
Below is a simple cheat sheet to help you pick the right metric depending on the question you’re trying to answer.
1. Scheduled vs nominal hours
Use when: planning upcoming schedules Answers: “Am I scheduling this employee according to their contracted hours?”
2. Worked vs nominal hours
Use when: validating past periods Answers: “Did this employee work the hours they were supposed to?”
3. Expected vs nominal hours
Use when: monitoring the current week/day Answers: “Is this employee on track to meet their contracted hours?”
- Before shift → matches scheduled hours.
- During shift → shows worked hours so far.
- After punch-out → updates on the next full hour.
4. Worked vs rolled-out hours
Use when: comparing real work against a rolled-out base schedule Answers: “Are employees sticking to the base schedule we rolled out?”
5. Worked vs scheduled hours
Use when: checking schedule adherence Answers: “Did employees work what we actually scheduled?”
Display modes at a glance
You can change how hours are displayed in the Employee list.
Totals mode
- Combines hours across all agreements.
- Useful for quick, high-level checks.
- Shows “Different periods” if agreements don’t align.
By agreement mode
- Shows one row per agreement (color-coded)
- Most accurate for overtime and payroll-related follow-up
- Hover to see agreement + unit
Quinyx remembers your choice.
Sorting your employee list
You can sort employees by:
- Start time (default)
- First name
- Last name
- Difference of hours in the selected calculation period
- Custom sorting (if configured)
Use the arrow next to the sorting field to toggle A–Z or Z–A.
What managers most often need to know (quick answers)
- Why don’t my scheduled and nominal hours match?
Often due to absence schedules using nominal-hour adjustments. - Why does expected hours show shift hours when someone punched in early?
Expected hours only switches to actual punch hours after punch-out and on the next full hour. - Why do I see “Different periods”?
The employee has multiple agreements with different schedule/balance periods. - Why is the panel slow for some employees?
Employees with multiple agreements take longer to load.
Manager takeaway
If you remember only four things:
- Scheduled vs nominal → planning
- Worked vs nominal → validation
- Expected vs nominal → live monitoring
- Worked vs rolled-out → base schedule compliance
And don’t forget → By agreement is the safest mode for accurate hour and overtime calculations.
