Import tools: People

Updated by Leigh Hutchens

Add or update People in bulk using a Microsoft Excel file. The import process lets you:

  • Download a pre-formatted template
  • Add your people data
  • Upload the completed file
  • Choose how the import should be handled

Your file is validated before the import begins. If any rows fail during import, you can download a file containing the failed rows, correct them, and try again.

To add or update People in bulk, go to Account Settings and select People under Import Tools.

Before you begin

Make sure that:

  • You have write access to Account settings, People, and People details.
  • You have Microsoft Excel or another compatible spreadsheet application.

Step 1: Download the template

Click Download template to download the Microsoft Excel template.

The template is a pre-formatted .xlsx file containing all supported import columns. Required columns are marked with an asterisk (*). Some fields include dropdown lists based on your account setup to help ensure valid values are entered.

Open the file in Excel and fill in one row per person.

Important! Do not rename, remove, or reorder the column headers. The import relies on the original template structure.

Template columns

The template includes the following columns. Required columns are marked with an asterisk (*). For some columns, the reference data is available to be used from a drop-down menu.

Column name

Required

Reference data exists

How to use it

First name

Yes

No

Add a name of the person. Use max 40 characters.

Last name

Yes

No

Add a last name of the person. Use max 40 characters.

Badge number

Yes

No

Add current or new badge number. Use max 20 numbers.

Email

Yes

No

Add a unique email address of a person.

Staff category

Yes

Yes

From the dropdown menu, choose staff category that the person should get

Home unit

Yes

Yes

From the dropdown menu, chose the home unit of a person

Section

No

No

Chose a section that the person belongs to

Home cost centre

No

Yes

From the dropdown menu, chose the home cost centre for a person

Reporting to (First Last (Badge))

No

Yes

From a dropdown menu, chose the name and the badge number of a person’s manager

Agreement template

Yes

Yes

From a dropdown menu, select the Agreement template that should be assigned to a person

Employment rate (%)

Yes

No

Specify employment rate percentage. Use numbers from 0 to 100, and for decimals use “.”

Mobile number

No

No

Add person’s mobile number

Phone number

No

No

Add person’s phone number

Address

No

No

Add person’s address

Postal code

No

No

Add person’s postal code

City

No

No

Add person’s city

Country

No

No

Add person’s country

Date of birth (YYYY-MM-DD)

No

No

Add person’s date of birth in the YYYY-MM-DD format

Social security number

No

No

Add person’s social security number

Gender

No

Yes

From a dropdown menu, chose person’s gender

Card number

No

No

Add person’s card number

Login ID

No

No

Add person’s Login ID

Employed date (YYYY-MM-DD)

No

No

Add person’s employed date, in YYYY-MM-DD format

Industry start date (YYYY-MM-DD)

No

No

Add person’s industry start date, in YYYY-MM-DD format

Sharable across units

No

Yes

From a dropdown menu, chose if the person is sharable across units

When you’ve finished filling in the template, save the file. Go back to People Import tool and click Next.

Step 2: Upload the file

Upload your completed template file by either:

  • Dragging and dropping it into the upload area, or
  • Clicking the upload area to browse your computer

Your file must:

  • Be in .xlsx format
  • Contain no more than 5,000 rows
If you used the downloaded template, your file is already in the correct format.

Quinyx validates the file before import and checks for issues such as missing required fields, invalid formatting, duplicate entries, unsupported values.

If there are no issues found, the wizard displays a confirmation that the file was read successfully and the number of rows ready for import.

If validation fails, an error message will appear explaining what is wrong. Correct the issues and upload the file again.

Click Next to continue.

Step 3: Review and start the import

After validation is complete, on the next steps you can choose how you want Quinyx to handle the data.

On this step you can chose one of three import strategies.

Be careful: Imports cannot be undone. If you are unsure which option to choose, contact Quinyx Support before continuing.

Import strategies

Strategy 1. Add new people only

Creates new people from the uploaded file. If a person already exists in the system (matched by email or badge number), that row is skipped and no changes are made.

Use this option when:

  • Importing people for the first time
  • Adding new hires in bulk
Strategy 2. Update existing people by badge number

Matches people in the file to existing records using badge number. If a match is found, the person’s details are updated. The badge number itself will not be changed.

Use this option when:

  • Existing badge numbers are correct
  • You need to update other information for current people
Strategy 3. Update existing people by email

Matches people in the file to existing records using email address. If a match is found, the person’s details are updated, including the badge number. The email address itself will not be changed.

Use this option when:

  • Badge numbers need to be corrected or reassigned (for example if there is new punch-in system that requires new badge numbers to be assigned to employees).
  • Email is the most reliable identifier

After choosing the import strategy, chose to “Start import”. A progress bar shows the import status while it runs.

Step 4: Review the results

After the import completes, the results screen shows how many rows:

  • Imported successfully
  • Failed to import

If all rows are imported successfully, a confirmation message appears. Your imported people are now available in the People section.

If some rows fail, the results screen shows the number of:

  • Successful rows
  • Failed rows

Fix failed rows

To correct and re-import failed rows:

  1. Click Download failed rows.
  2. Open the downloaded file.
  3. Review the error message column, visible as the last column in the spreadsheet.
  4. Correct the issues and save the file.
  5. Click Import more to upload the corrected file.
The failed-rows file is already in the correct template format, so you can re-upload it directly after making corrections.

Tips and best practices

  • Test with a small batch first
    Before importing a large file, try importing 10–20 rows to verify formatting and data quality.
  • Check for duplicates
    When using Add new people only, rows matching an existing email or badge number are skipped.
  • Use one row per person
    Each row should represent one unique person.
  • Do not change template headers
    Renaming, deleting, or reordering columns will cause the import to fail.
  • Save before uploading
    Make sure the Excel file is saved before uploading.
  • Reuse the failed-rows file
    You only need to re-import failed rows, not rows that already succeeded.


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